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Creating a press review - this is important to note

08/21/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Preparing a press review requires care and attention to ensure relevant information is presented correctly and meaningfully. A press review is a collection of media reports on a specific topic, company or event. Here are some key points to keep in mind:

Selection of sources: Carefully select the sources from which you want to collect reports. These can be newspapers, magazines, online news portals, blogs, etc. Make sure the sources you choose are trustworthy and credible.

Up-to-dateness: Be sure to include current reports in the press review. Older news could become less relevant. It is advisable to update the press review regularly.

Diversity of Reporting: The press review should include a wide range of reporting types, including news articles, opinion pieces, features and interviews. This gives a broader picture of public perception.

Relevance: Make sure that the selected reports are actually relevant to the topic that the press review is supposed to inform about. Avoid including irrelevant or repeated reports.

Completeness: The press review should offer a balanced representation of the reporting, both positive and negative aspects. One-sided representations can affect the credibility of the press review.

Correct Quotations: If you use quotations from the media reports, make sure that they are reproduced correctly and without distortion. Incorrectly quoted information can lead to misunderstandings.

Summary: If the press review is large, you may want to include a brief summary or introduction that informs the reader of the content and highlights key takeaways.

Formatting: Make sure the formatting of the press review is clear. Use clear headings, paragraphs and, where appropriate, visual elements such as graphics or images to improve readability.

References: Be sure to properly cite the source of each report. This underlines the transparency and credibility of the press review.

Target group: Consider the target group of the press review. Depending on whether it is intended for internal purposes, customers, investors or the general public, the focus and type of presentation may vary.

Online availability: In today's digital world, it can be helpful to publish the press review online or at least make it available in digital form for easier accessibility.

Continuity: If the press review is produced on a regular basis, ensure that you maintain a consistent approach to the selection and presentation of the reports.

Ultimately, a well-prepared press review should provide an accurate picture of the media coverage and present information in a clear and understandable way.

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Creating a press review - This must be observed from a legal point of view

08/21/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

A press review helps companies, organizations and public institutions to get an overview of the reporting in various media. It offers the opportunity to track one's own presence in the press and to control public perception. However, when creating a press review, certain legal aspects must be observed in order to protect copyright, data protection and personal rights.

1. Observe copyrights:

When preparing a press review, it is important to respect the copyright of the media content in question. Copying and posting articles, or excerpts thereof, without proper permission from the copyright holders may constitute copyright infringement. In order to be on the safe side legally, you should adhere to the principles of the right to quote. This means that you may only use short excerpts that are relevant to the press review, and you must always correctly state the source.

2. References and references:

Each media contribution used in the press review must be provided with correct source information. This applies to both print media and online articles. The information should be as precise as possible and include information such as author, title, publication date, publication name and URL, if applicable. Exact source information ensures transparency and strengthens the credibility of the press review.

3. Data protection and personal rights:

When preparing a press review, you must be careful not to use personally identifiable information or sensitive information that could invade the privacy of individuals. This applies in particular to private contact data, health information or confidential personal details. Comply with data protection laws, particularly the General Data Protection Regulation (GDPR), and avoid using content that could unreasonably embarrass or defame individuals.

4. Obtain usage rights:

If you hire an external service provider to create the press review, make sure that you have the necessary usage rights to use the media content. This applies to the rights to the texts as well as to images or graphics. Clarify in advance with the authors or publishers how the content may be used and whether license fees may apply.

5. Self-interest and transparency:

A press review often serves to increase your own visibility and reputation. Make sure that the press review is not misleading and gives a realistic picture of the reporting. Avoid selectively selecting reports to create a distorted picture. Transparent representations contribute to credibility.

All in all, it is important to pay close attention to the legal framework when creating a press review in order to avoid legal conflicts and to maintain the integrity of the press review. Research the current laws and regulations relating to copyright, data protection and privacy rights to ensure you are acting in accordance with the law.

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Amazon uses AI to automatically summarize reviews

08/16/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Selecting a product on Amazon can be a challenge, especially given the often thousands of reviews a product can receive. To make this task easier, Amazon is currently testing a new feature that uses Artificial Intelligence (AI) to automatically summarize reviews and highlight the most important information.

The basic idea behind this innovation is to provide customers with better guidance amid the plethora of opinions and reviews. In recent weeks, the company has begun testing a new feature. This AI-powered function analyzes all existing reviews of a product and searches for the central statements. It then automatically generates a compact summary from them, showing the product's pros and cons.

Currently, this function is available to selected users of the Amazon mobile app. However, it is only available in English for the time being and only affects certain product categories such as televisions, headphones and smartphones. Despite the still limited application, it is already apparent that the generated summaries have some weaknesses.

It is important to note that this feature is still in the testing phase. The automated summaries are so far occasionally contradictory and repetitive. For example, it can happen that the battery life of a laptop is referred to several times, while at the same time the performance is mentioned as a negative aspect.

The previous summaries tend to emphasize positive aspects more than negative ones. However, some arguments are too generalized to make sense in the context of the product. For example, the "ease of use" emphasized by AI for a smartphone could refer to both the intuitive user interface and the setup of the device.

Amazon describes the AI used as merely a "generative system." Nevertheless, the feature has a filter function that allows users to select certain parameters that are particularly important to them. In the case of sports equipment, for example, these could be properties such as durability, comfort and functionality.

Although AI-based summarization of reviews still has room for improvement, it could make the shopping process on Amazon more efficient in the future. By providing compact information, customers could make informed decisions faster and improve their shopping experience.

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Should you offer your services to test customers at a lower price or for free in order to build up ratings and testimonials?

08/14/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

There are pros and cons to offering services at discounted or free rates to build testimonials and reviews.

On the one hand, discounted or free services can attract more potential customers who are willing to try your services and possibly provide positive reviews and testimonials. These reviews and testimonials can then, in turn, help you gain the trust of other potential customers.

On the flip side, however, discounted or free services may also cause customers to not adequately appreciate the quality of your services and thus may be less willing to pay full prices later. In addition, free services may also result in customers taking up your time and resources without adequately compensating you.

If you decide to offer discounted or free services to build reviews and testimonials, make sure you set clear terms and conditions to ensure customers have reasonable expectations and you are still compensated appropriately. In addition, it's important to make sure you treat your customers the same as paying customers to ensure your reviews and testimonials are fair and representative.

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Why is no one signing up for my lead form?

07/17/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

There are several reasons why no one is signing up for your lead form. Here are some possible causes and solutions:

Too many fields: If your form has too many required fields, it can deter potential customers. Try to ask for only the essential information and keep the form short and simple.

Unclear message: if the benefits of your offers or information about your products or services are not presented clearly enough, it can be difficult to capture the interest of potential customers. Review your landing page and ensure that key benefits and information are presented clearly and compellingly.

Lack of credibility: if your landing page doesn't appear trustworthy, it may cause potential customers to avoid filling out the form. Make sure your landing page is professionally designed, emphasizes the trustworthiness of your brand, and includes customer reviews and third-party ratings.

Technical issues: If your form has technical issues or doesn't function properly, customers may be prevented from completing it. Verify that the form is loading smoothly and that it is working correctly.

Incorrect offer: If the offer on your landing page is not relevant or attractive enough to potential customers, it may prevent them from filling out the form. Check if the offer on your landing page is relevant and appealing, and adjust it if necessary.

Lack of reach: if your landing page is not getting enough traffic, this can lead to no one filling out the form. Improve your reach by using targeted online marketing to drive more traffic to your landing page.

By considering these factors and making adjustments to your lead form where necessary, you can increase the likelihood that more potential customers will sign up.

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