Share:

News / Blog: #customer

Starting a business - you should consider this in advance

03/09/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

If you are planning to start a business, there are a few important points that you should consider beforehand. Here are some aspects to consider:

Business Idea: Think about what products or services you want to offer. Do a market analysis to see if there is demand and how tough the competition is.

Target group: Determine your target group and analyze their needs and expectations. Think about how you can best achieve them and which marketing strategies you can use to achieve this.

Financing: Create a business plan to calculate your costs, income and financing needs. Consider whether you can contribute equity or whether you would like to use external financing options.

Legal form: Decide on a suitable legal form, e.g. as a sole trader or as a GmbH. Pay attention to tax, legal and organizational aspects.

Official registrations: Find out about the necessary official registrations and permits, e.g. business registration, tax registration and IHK contributions.

Insurance: Check which insurances are necessary for your company, e.g. liability insurance, business liability insurance and health insurance.

Schedule: Create a realistic schedule that includes all necessary steps and milestones. Also note buffer times for unforeseen events.

Network: Build up a network, e.g. through contacts with potential customers, business partners, suppliers and consultants.

It is important that you take sufficient time to plan your business start-up and that you have the support of experienced consultants in order to minimize possible risks and start your company successfully.

Like (0)
Comment

Attract new customers - With these strategies, B2B customer acquisition becomes child's play

03/08/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Acquiring new customers in the B2B space can be challenging, but with the right strategies, it can become easier. Here are some tips on how to attract new customers:

Target group analysis: Analyze your target group and find out which companies and industries best suit your offer. Use online research and databases to find suitable contacts.

Personalized Speech: Make sure you use a personalized speech to target prospects. Avoid mass emails and make sure your message is tailored to the unique needs and challenges of the business.

References and recommendations: Use existing customers to acquire new customers. Ask your satisfied customers to recommend you or give you a recommendation. Also use reference customers in your marketing material and on your website.

Networking: Attend industry events, conferences and trade shows to meet potential customers. You can also use online networks such as LinkedIn to make new contacts.

Content Marketing: Use content such as blog articles, white papers, case studies or webinars to show your expertise and inform potential customers. Make sure you target your content to your audience and distribute it accordingly.

Phone prospecting: Use phone prospecting to reach potential customers directly. Make sure you research the company and contact person well beforehand and have a clear offer or request.

Social media marketing: Use social networks such as LinkedIn, Twitter or Xing to network and present your company. Make sure you are active and participating in discussions.

Follow-up: Make sure you follow up with prospects regularly after they have been contacted. Track offers and ensure you respond to inquiries in a timely manner.

The acquisition of new B2B customers requires perseverance and a systematic approach. It is important that you regularly measure and optimize your activities in order to be successful.

Like (0)
Comment

The Pareto Principle in Customer Acquisition - How to Win More Customers with Simple Means

03/08/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

The Pareto principle is an important tool for customer acquisition. It enables companies to identify those customers who bring the greatest benefit. By applying the Pareto Principle correctly, companies can acquire more customers while using their resources more efficiently.

The term Pareto principle was named after the Italian economist Vilfredo Pareto. Pareto noted that 80% of a country's income is allocated to 20% of the population. On this basis, Pareto established the Pareto Principle.

The Pareto principle states that 80% of the result is achieved by 20% of the activity. In customer acquisition, this means that companies generate 80% of revenue from the 20% of their best customers. Therefore, it is important that companies identify and target these 20%.

An easy way to apply the Pareto principle in customer acquisition is to analyze customer data. With the help of data analysis, companies can find out which customers generate the most sales. These customers can then be targeted and given preferential treatment.

Companies can also apply the Pareto principle to identify their customer segment. By segmenting customers according to various criteria such as age, income, occupation and interests, they can find out which type of customer generates the most sales. This group can then be selected as the target group for customer acquisition.

The Pareto principle can also be used to select the right advertising and communication channels. Companies can collect data on those channels that generate the most sales and then focus on using those channels.

The Pareto principle is a useful tool to help companies acquire customers. It helps companies identify those customers that bring in the most revenue and allows them to use their resources more efficiently. With the help of the Pareto principle, companies can acquire more customers and increase their sales.

Like (0)
Comment

What is self-PR?

03/07/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS
Self-PR or "self-public relations" refers to the actions a person or organization takes to promote its own image and brand. Essentially, it is a type of self-promotion aimed at improving public perception and reputation. Self-PR can take various forms, such as publishing articles or blog posts, sharing success stories on social media platforms, or participating in public events and discussions to raise one's profile. The goal of self-PR is to build a positive perception and image and thus gain the trust and recognition of customers, investors or other stakeholders.
Like (0)
Comment

What are typical mistakes when setting up an online store?

03/07/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Here are some typical mistakes made when setting up an online store:

Unclear objectives: an online store should have clear objectives, such as sales, customer loyalty, brand awareness or customer acquisition. If the goals are not clearly defined, it can be difficult to measure the success of the online store.

Lack of market analysis: it is important to conduct a thorough market analysis to understand the needs and wants of the target audience. Without this information, it can be difficult to properly adjust the online store's offer, price and marketing strategy.

Poor user experience: the online store should be user-friendly, offering clear navigation and ease of use. Poor user experience may cause customers to leave the online store without buying anything.

Insufficient product information: Customers want detailed information about the products they buy. If the product information in the online store is insufficient or unclear, customers may decide to buy elsewhere.

Lack of search engine optimization: Effective search engine optimization is crucial to make the online store visible in search results. If the online store does not rank well in search results, potential customers will not be able to find the online store.

Unclear payment options: The online store should offer clear and secure payment options. If the payment options are not clear or inadequate, it may deter customers and make them buy elsewhere.

Inadequate customer service: customer service is an important part of the online store and can make the difference between satisfied and dissatisfied customers. If customer service is inadequate or not easily accessible, it can deter customers and cause them to buy elsewhere.

There are many more mistakes that can be made when setting up an online store. Thorough planning and analysis, as well as collaboration with experienced e-commerce experts, can help avoid these mistakes and make the online store successful.

Like (0)
Comment

Our offer to you:

Media & PR Database 2024

Only for a short time at a special price: The media and PR database with 2024 with information on more than 21,000 newspaper, magazine and radio editorial offices and much more.

Newsletter

Subscribe to our newsletter and receive the latest news & information on promotions: