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Why corporations increasingly rely on intermediaries and IT freelancers

08/28/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

In recent years, the world of work has changed dramatically, and this change is also reflected in the business strategy of many large corporations. Instead of relying exclusively on traditional permanent hires, companies are increasingly turning to intermediaries and IT freelancers to help them achieve their projects and business goals. There are several reasons for this trend, which are beneficial to both the corporations and the freelancers themselves.

Flexibility and agility:

The fast-paced market requires companies to be able to quickly adapt to new situations and respond to current trends. By relying on intermediaries and IT freelancers, corporations can more easily respond to fluctuating workloads. They can assemble flexible teams and downsize or expand as needed without having to go through lengthy hiring processes. This flexibility allows them to use resources more efficiently and reduce costs.

Access to expert knowledge:

In an increasingly specialized business world, companies often need specific expertise for their projects. By working with intermediaries and IT freelancers, they gain access to a pool of talented experts who have the necessary know-how to meet their requirements. This allows corporations to tackle complex projects without having to maintain additional staff on a permanent basis.

Innovation and diversity:

Working with freelancers from different industries and backgrounds can stimulate the innovation process. External professionals often bring new ideas and perspectives that internal teams may miss. In addition, freelancers can bring cultural diversity and new ways of working to the company, which increases innovation and fosters creativity.

Cost optimization:

Hiring full-time employees comes with high costs, such as fringe benefits, employee benefits, health insurance and office infrastructure. By working with IT freelancers, corporations can reduce these costs, as freelancers typically provide their own resources and work on a self-employed basis.

Faster project delivery:

At a time when time is of the essence in gaining competitive advantage, by engaging intermediaries and IT freelancers, companies can get their projects done faster. Freelancers are often highly motivated to complete their work in less time, as their success can depend on how many projects they successfully complete and receive positive reviews.

Expanding the talent pool:

Many companies struggle to find qualified professionals, especially in certain niche areas or during times of a skills shortage. Working with freelancers significantly expands the talent pool for companies, as they are no longer limited to local candidates. They can search for the best experts on a global scale.

So overall, corporations benefit in many ways from collaborating with intermediaries and IT freelancers. By working in this way, they can respond more flexibly and agilely to market changes, gain access to specialized knowledge and experts, reduce costs, strengthen innovation and implement their projects faster. At the same time, freelancers themselves also benefit, as they can organize their working hours and projects more flexibly and have access to a larger number of potential clients. The increasing importance of freelancers and intermediaries in the economy suggests that this trend will continue in the future.

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How can I get in touch with the dpa?

08/28/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Visit the official website: The easiest way to contact dpa is to visit their official website. There you will usually find contact information, such as phone numbers, email addresses and a contact form.

Email: You can also email the dpa to express your inquiry or concern. The email address is usually provided on their website or in the General Terms and Conditions (T&C).

By phone: If you have an urgent question or need an answer quickly, you can call the dpa's phone number. This information can also usually be found on their website.

Social media: some news agencies also have a presence on social media. You could try contacting them through platforms such as Twitter or LinkedIn.

Mail: The dpa's postal address is also usually available on their website or in the T&Cs. You could draft a letter and send it through the mail.

Before you contact them, however, it is advisable to be clear about what your request is and to which department or person you would like to address your inquiry. This will make it easier for dpa staff to provide you with an appropriate response.

Please note that the contact information for dpa may change over time. Therefore, I recommend that you first visit the official website of Deutsche Presse-Agentur to find the most up-to-date contact information.

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CRM software in 2023: Focus on revenue strength and vendor landscape

08/28/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

In 2023, Customer Relationship Management (CRM) plays a prominent role in the business world. Advancing digitalization has increased the importance of effective customer management, and CRM software has established itself as an indispensable tool. In this article, we take a look at the sales figures and vendor landscape in the CRM software sector.

Market Overview: Revenue growth and trends

The CRM software market is witnessing steady growth in 2023 as companies worldwide increasingly rely on these solutions to optimize their customer relationships. According to data from market research firm Gartner, global CRM software revenue was approximately $48.2 billion in 2020. This trend is set to continue, with revenues expected to exceed $80 billion by 2025.

Some of the defining trends in 2023 include:

Customer centricity: companies are increasingly focusing on the needs and wants of their customers. CRM software makes it possible to centrally manage customer information and design personalized interactions.

Customer centricity.

Artificial intelligence and automation: integrating AI and automation into CRM software improves efficiency in data collection, analysis, and customer communication. Predictive analytics is used to predict customer behavior and provide personalized recommendations.

Multi-channel communication: Customer interactions today take place across multiple channels. CRM software enables seamless integration of communications across email, social media, live chats, and more.

Vendor landscape: diversity and competition

Vendors of CRM software are diverse, offering solutions for companies of many different sizes and industries. Both established players and emerging companies contribute to the diversity of the vendor landscape.

Leading CRM software vendors in 2023 are:

Salesforce: One of the pioneers in the CRM space, Salesforce offers a wide range of solutions, from sales to marketing to customer service.

Microsoft Dynamics 365: Microsoft's suite offers comprehensive CRM capabilities and seamless integration with other Microsoft products.

HubSpot: Known for its user-friendly platform, HubSpot covers sales, marketing and customer service.

Zoho CRM: Zoho offers an affordable, feature-rich solution that caters to both small and large businesses.

Oracle CRM: Oracle offers scalable CRM solutions for companies of all sizes with a focus on artificial intelligence and data analytics.

The vendor landscape in CRM software is characterized by competition and innovation. Companies have the ability to choose from a wide range of solutions that meet their unique needs.

The CRM software market in 2023 continues to grow, reflecting the growing importance of customer relationship management in today's business environment. The diversity of vendors and the integration of advanced technologies such as AI and automation underscore the transformation of this critical industry.

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What is sales data?

08/28/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Sales data refers to the information collected, processed and analyzed in connection with a company's sales process. This data provides insights into the performance and effectiveness of a sales team, as well as customer interactions and the sales process as a whole. Sales data can come from a variety of sources, including sales activity, customer data, orders, sales figures, revenue and more.

Here are some examples of sales data:

Customer data: Information about existing and potential customers, such as contact details, company details, purchase history, and preferences.

Sales activity: Data about sales activities, such as calls, emails, meetings, and presentations conducted by sales representatives.

Orders: Information about products or services ordered by customers, including product type, quantity, price, and time of delivery.

Sales activity data.

Sales figures: Data about the number of products sold or services completed over time.

Revenue data: Information about revenue generated from sales activities.

Sales Channels: Data about which channels (online stores, physical stores, affiliates, etc.) are used to process sales.

Sales performance: Information about the revenue generated from sales activities.

Sales performance: data that measures the performance of sales teams and reps, such as close rates, conversion rates, and revenue per sales rep.

Sales analytics: the analysis of sales data to identify trends, patterns, and opportunities that can help the company optimize its sales strategies.

Sales data plays a critical role in executive-level decision making. They enable companies to monitor, adjust, and optimize their sales strategies to increase customer satisfaction, drive revenue, and identify growth opportunities.

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Skills shortage & recruitment: Why media presence is essential in the fight for the best talent

08/28/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Today's business world is characterized by increasing competition for highly skilled professionals. At a time when the shortage of top talent is being felt in various industries, companies have realized that attracting and retaining top-notch employees has become one of the biggest challenges. In this context, it has become evident that a strong media presence is a crucial factor to succeed in the battle for the best talent.

The importance of media presence

In recent years, the media has become a powerful tool to reach, inform and influence people. This power has also affected human resources. Today's professionals are tech-savvy, well-connected and informed. They use a variety of information sources to research, evaluate and select potential employers. A strong media presence, whether in the form of online articles, social media or corporate videos, allows companies to showcase their culture, values and opportunities to a wide audience.

Attracting the best talent

Companies that engage with the media signal not only their openness and transparency, but also their innovative spirit. They show that they keep up with the latest trends and developments in the industry. This is extremely attractive to qualified professionals, as they look for companies that not only offer them employment, but also open up opportunities for personal and professional development.

Building trust and credibility

A solid media presence helps build trust. When companies regularly publish content that offers insights into their work culture, employee success stories, and industry knowledge, it creates a connection with potential applicants. This, in turn, increases the company's credibility and helps make professionals more likely to choose to advance their careers within that organization.

Build long-term relationships

A successful media presence goes beyond simply recruiting talent. It allows companies to build long-term relationships with potential candidates. By regularly sharing useful and relevant content, companies can build a community of professionals who remain interested and engaged over the long term. These relationships can later lead to high-quality applications and successful hires.

In times of a shortage of skilled workers, media presence has become an indispensable tool in the recruitment arsenal. Companies that are visible in the media have a clear advantage in the competition for the best talent. The opportunity to showcase the company culture, capture the interest of professionals, build trust and establish long-term relationships makes investing in media presence a worthwhile strategy for any company looking to reach the top of the industry.

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