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What are the most common mistakes made in PR?

10/06/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

In PR, there are several mistakes that are commonly made. Here are some of the most common:

Failure to plan strategically:

A common mistake is to conduct PR activities without clear strategic planning. Without a clear idea of the goals, target audience and message, PR can miss its mark.

Failing to analyze target audiences:

If you don't know and understand your target audience, it can be difficult to develop effective PR messages and select the right communication channels.

Poor communication: lack of communication or unclear communication can lead to misunderstandings and affect the trust of the target audience. It is important to communicate clear, concise and consistent messages.

Missing authenticity: If PR activities are not authentic and do not match the company's values and image, they can be perceived as untrustworthy.

Missing crisis communications: an inadequate or delayed response to a crisis can have serious repercussions. It is important to develop effective crisis communications to maintain or restore the public's trust.

Ignoring feedback: PR professionals should take feedback from the target audience and the media seriously and respond to it. Ignoring or not responding appropriately to feedback can have a negative impact on the company's image

Unprofessional behavior: Unprofessional behavior on the part of PR officers, such as inappropriate comments on social media or a lack of discretion, can damage the company's reputation.

It is important to note that the PR industry is dynamic and constantly evolving. The specific errors may vary depending on the context and current developments in communications technology.

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