News / Blog: #customer

What are General Terms and Conditions (GTC)?

General terms and conditions (GTC) are contractual terms and conditions that a company provides to its customers when they purchase a product or service. They specify what the customer can expect from the company, how the company provides certain services, and what rights and obligations the customer has. They also protect the company by setting rules and guidelines that must be followed by both parties.

What is a media distributor?

A media distribution list is a system for sending media such as news, images, videos, documents and audio to a group of people at the same time. It is an effective tool for reaching people who are interested in the same content. A media distribution list can be used to send information to customers, employees or other target groups.

What is a Customer Relationship Management System (CRM)?

A Customer Relationship Management (CRM) system is a software or framework that helps organizations manage and track customer relationships. It can help collect, organize, and analyze customer information to provide valuable insights. It can also help improve customer experiences and support sales.

What is expansion?

Expansion is the process by which companies extend their existing products, services, markets, activities or business units to new markets. The aim is to generate more sales by addressing new customers or offering new products or services. Expansion can be achieved by opening new locations, entering new markets or expanding the existing product portfolio.

What is a customer project?

A customer project is a specific project developed for a specific customer. It can deliver a product, service or other outcome for the customer. The process starts with the definition of the customer requirements and ends with the delivery of the final product or service.