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Finding and addressing potential customers and decision-makers - This is how you get to your acquisition at decision-maker level

03/13/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Addressing potential customers and decision makers requires a targeted and strategic approach. Here are some steps you can take to get to the decider level:

Identify your target audience: Determine exactly who your target audience is and who are the decision makers in your target market. You can do this by analyzing your existing customers, conducting industry studies, or gathering information from social media and other online sources.

Create a list of potential customers: Based on your target group analysis, create a list of potential customers and decision makers. Make sure you have a phone number, email address, and the decider's full name for each contact.

Use different contact channels: An effective way to reach potential customers and decision makers.

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Attract new customers - With these strategies, B2B customer acquisition becomes child's play

03/08/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Acquiring new customers in the B2B space can be challenging, but with the right strategies, it can become easier. Here are some tips on how to attract new customers:

Target group analysis: Analyze your target group and find out which companies and industries best suit your offer. Use online research and databases to find suitable contacts.

Personalized Speech: Make sure you use a personalized speech to target prospects. Avoid mass emails and make sure your message is tailored to the unique needs and challenges of the business.

References and recommendations: Use existing customers to acquire new customers. Ask your satisfied customers to recommend you or give you a recommendation. Also use reference customers in your marketing material and on your website.

Networking: Attend industry events, conferences and trade shows to meet potential customers. You can also use online networks such as LinkedIn to make new contacts.

Content Marketing: Use content such as blog articles, white papers, case studies or webinars to show your expertise and inform potential customers. Make sure you target your content to your audience and distribute it accordingly.

Phone prospecting: Use phone prospecting to reach potential customers directly. Make sure you research the company and contact person well beforehand and have a clear offer or request.

Social media marketing: Use social networks such as LinkedIn, Twitter or Xing to network and present your company. Make sure you are active and participating in discussions.

Follow-up: Make sure you follow up with prospects regularly after they have been contacted. Track offers and ensure you respond to inquiries in a timely manner.

The acquisition of new B2B customers requires perseverance and a systematic approach. It is important that you regularly measure and optimize your activities in order to be successful.

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The Pareto Principle in Customer Acquisition - How to Win More Customers with Simple Means

03/08/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

The Pareto principle is an important tool for customer acquisition. It enables companies to identify those customers who bring the greatest benefit. By applying the Pareto Principle correctly, companies can acquire more customers while using their resources more efficiently.

The term Pareto principle was named after the Italian economist Vilfredo Pareto. Pareto noted that 80% of a country's income is allocated to 20% of the population. On this basis, Pareto established the Pareto Principle.

The Pareto principle states that 80% of the result is achieved by 20% of the activity. In customer acquisition, this means that companies generate 80% of revenue from the 20% of their best customers. Therefore, it is important that companies identify and target these 20%.

An easy way to apply the Pareto principle in customer acquisition is to analyze customer data. With the help of data analysis, companies can find out which customers generate the most sales. These customers can then be targeted and given preferential treatment.

Companies can also apply the Pareto principle to identify their customer segment. By segmenting customers according to various criteria such as age, income, occupation and interests, they can find out which type of customer generates the most sales. This group can then be selected as the target group for customer acquisition.

The Pareto principle can also be used to select the right advertising and communication channels. Companies can collect data on those channels that generate the most sales and then focus on using those channels.

The Pareto principle is a useful tool to help companies acquire customers. It helps companies identify those customers that bring in the most revenue and allows them to use their resources more efficiently. With the help of the Pareto principle, companies can acquire more customers and increase their sales.

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What are typical mistakes when setting up an online store?

03/07/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Here are some typical mistakes made when setting up an online store:

Unclear objectives: an online store should have clear objectives, such as sales, customer loyalty, brand awareness or customer acquisition. If the goals are not clearly defined, it can be difficult to measure the success of the online store.

Lack of market analysis: it is important to conduct a thorough market analysis to understand the needs and wants of the target audience. Without this information, it can be difficult to properly adjust the online store's offer, price and marketing strategy.

Poor user experience: the online store should be user-friendly, offering clear navigation and ease of use. Poor user experience may cause customers to leave the online store without buying anything.

Insufficient product information: Customers want detailed information about the products they buy. If the product information in the online store is insufficient or unclear, customers may decide to buy elsewhere.

Lack of search engine optimization: Effective search engine optimization is crucial to make the online store visible in search results. If the online store does not rank well in search results, potential customers will not be able to find the online store.

Unclear payment options: The online store should offer clear and secure payment options. If the payment options are not clear or inadequate, it may deter customers and make them buy elsewhere.

Inadequate customer service: customer service is an important part of the online store and can make the difference between satisfied and dissatisfied customers. If customer service is inadequate or not easily accessible, it can deter customers and cause them to buy elsewhere.

There are many more mistakes that can be made when setting up an online store. Thorough planning and analysis, as well as collaboration with experienced e-commerce experts, can help avoid these mistakes and make the online store successful.

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What is a good or a typical or average conversion rate?

03/03/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

The conversion rate (CR) varies depending on the industry, the target group, the type of offer and the marketing and sales tactics used. There is no set "good" or "typical" conversion rate, as it is highly dependent on specific circumstances.

Some industries tend to have higher conversion rates than others. For example, e-commerce sites that offer high-value products may have a higher conversion rate than sites that offer complex services. An average value for a good conversion rate is between 2% and 5%.

However, it is important to note that a higher conversion rate is not always better. A high conversion rate can mean that the target audience responds very well to the offer, but it can also mean that the price is too low or that the marketing is not driving enough traffic to the website. Therefore, the conversion rate should always be considered in the context of other metrics such as traffic, customer acquisition, and revenue to get a full understanding of performance.

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