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Glossary / Lexicon

What is diversity competence?

04/13/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Diversity competence is the ability to deal effectively with diverse people and groups characterized by characteristics such as gender, age, culture, ethnicity, religion, sexual orientation, social status, or disabilities. It refers to the ability to recognize and appreciate differences and the ability to communicate and act in an inclusive and respectful manner.

A person with diversity competence is able to demonstrate empathy and understanding for others, shift perspectives, and understand cultural differences. He or she can deal with conflicts that may arise because of differences and has the ability to create an environment in which diversity is valued and utilized to achieve better results.

Diversity competency is important in many settings, such as businesses, educational institutions, government agencies, NGOs, and other organizations where people from different backgrounds work together. Through diversity competence, organizations can increase their effectiveness and create an inclusive work environment where everyone has the opportunity to reach their full potential.

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