What is customer analysis?
12/08/2022 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS
Customer analytics is a method of business research that involves collecting, analyzing, and interpreting customer information to gain a deeper understanding of customers' needs, motivations, and behaviors. It is an important technique for understanding who customers are, what they want, and how they make decisions. Customer analytics helps companies provide customized products and services that are tailored to customer needs.