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What are the biggest mistakes as a sales manager?

12/08/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

1. Insufficient understanding of the customer's needs: If a sales manager does not understand what the customer really needs, it is difficult to provide a good solution.

2. Insufficient knowledge of the competitive landscape: A sales manager needs to know about the competition to have a better understanding of the market niche.

3. Insufficient communication and negotiation skills: A sales manager must be able to effectively communicate and negotiate with customers to win business.

4. Insufficient understanding of customer relationship management software: a sales manager must know how to effectively use the software to better manage customer relationships.

5. Insufficient understanding of the sales process: a sales manager needs to know the sales process to target the right customers and sell effectively.

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