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What are avoidable mistakes when starting an online business?

04/06/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Lack of market analysis: Before starting an online business, you should conduct a comprehensive market analysis to ensure that there is a need for your product or service. If you skip this step, you could end up starting a business that has no market or doesn't fill a need.

Lack of audience analysis: it's important to know who your target audience is so you can target your online business accordingly. If you do not engage with your potential customers, you may end up offering a product or service that is not tailored to their needs and interests.

Lack of a business plan: Without a well thought out business plan, it will be difficult to successfully launch and operate your online business. A business plan will help you determine your goals and strategies, plan your costs and revenues, and identify potential risks.

Lack of investment in marketing: just because you've created an online business doesn't mean it will grow on its own. You need to invest in marketing to reach your target audience and get your brand known. If you don't, you may end up with a great product or service, but no customers.

Lack of focus on customer service: customer service is just as important in online business as it is in brick-and-mortar retail. You need to make sure your customers are happy and that you respond quickly and effectively to their inquiries and complaints. If you don't take care of your customers, you can quickly get a bad reputation and lose customers.

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