Share:

News / Blog: #success

Customer acquisition in B2B: the most common problems and how to solve them

05/03/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Customer acquisition in B2B is a complex matter and can be challenging for many companies. Here are some of the most common issues B2B vendors face and how to solve them:

Unclear target audience

A common problem with B2B customer acquisition is an unclear target audience. Companies often struggle to define their target audience and align their marketing and sales activities with it. This leads to ineffective campaigns and low ROI.

Solution: Companies should precisely define their target group and align their marketing and sales activities accordingly. This includes developing buyer personas, describing the ideal customer, analyzing the market and conducting market research.

Lack of lead qualification

Another common problem is the lack of lead qualification. Companies often have many leads, but only a few are actually ready to buy or establish a business relationship. This leads to an ineffective sales process and low ROI.

Solution: companies should ensure they qualify their leads before passing them on to sales. This includes verifying contact information, identifying decision makers, and assessing leads' interest and readiness to buy.

Lack of personalization

Another common problem is the lack of personalization in marketing and sales activities. Companies often use generic approaches to target potential customers, resulting in low relevance and response rates.

Solution: Companies should ensure that they personalize their marketing and sales activities to address the needs and interests of their potential customers. This includes the use of personalized emails, targeted advertising campaigns and a customized approach.

Lack of follow-up processes

Another common problem is the lack of lead follow-up and customer relationship management. Companies often lose touch with potential customers and existing customers, resulting in a loss of business opportunities and customer loyalty.

Solution: companies should ensure they have follow-up processes in place to nurture potential customers and strengthen existing customer relationships. This includes using CRM systems, scheduling follow-up activities, and communicating with customers and prospects on a regular basis.

Conclusion:

Customer acquisition in B2B can be challenging, but with a clear target audience definition, qualified leads, personalized marketing and sales activities, and a well-designed follow-up process, companies can improve their customer acquisition and drive business growth. By identifying and addressing these common issues, B2B vendors can optimize their marketing and sales strategies and achieve more successful results.

Like (0)
Comment

How does objection handling go about rebutting these and other objections in a phone call or email?

04/26/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Objection handling is an important step in convincing potential clients that the B2B agency's services add value and meet their needs. Here are some tips on how to rebut objections in a phone call or email:

Listen: Actively listen and make sure you fully understand the objection before responding. Be sure to clearly and concisely repeat the customer's objection to ensure that you have understood it correctly.

Demonstrate understanding: Show understanding of the customer's concerns and confirm that you understand his or her perspective.

Highlight benefits: make sure you clearly communicate the benefits of your services and how they meet the customer's needs. Make sure you also share specific examples or success stories that illustrate the benefits of your services. Make sure you share specific examples or success stories that illustrate the benefits of your services.

Provide answers: provide clear and concise answers to the customer's questions and concerns. If you don't have all the answers immediately, commit to researching them and providing them within a reasonable timeframe.

Provide alternatives: Offer alternatives to meet the customer's needs if your services are not exactly what they are looking for. For example, if you don't offer a service, you can recommend other companies or resources that can better meet his needs.

Build Trust: Build trust by providing clear, concise and honest answers to the customer's concerns. Make sure you meet the customer's expectations and give them a positive impression of your business.

Follow-up: Make sure you follow up after the conversation or email communication to ensure you have fully debunked any concerns the customer may have and to ensure they have the information they need to make an informed decision.

By actively listening, understanding, communicating clearly, and following up, you can convince potential clients that your B2B agency services will meet their needs and add value.

Like (0)
Comment

How should a cold call look like or be structured?

04/25/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

A successful cold call requires a clear strategy and a professional approach. Here are some points that should be considered in a cold call to be successful:

Preparation: Before you start the phone call, make sure you are sufficiently informed about the company and the person you want to talk to. Research the company to find out if they already use similar software or databases. Also try to gather information about the contact person to better prepare for the interview.

Start the conversation: begin the call with a friendly greeting and briefly introduce yourself and your company. It's important to make a good impression in the first few seconds to pique the potential customer's interest.

Arouse interest: Ask the potential client about their needs and challenges. Try to find out if the company already uses a similar solution and if they are satisfied with their performance. Show interest in the client's needs and build a relationship.

Presentation: briefly explain how your product or service works and how it meets the client's needs. Also, offer to schedule a demo of the software to give the client a better impression.

Promote the software to the client.

Highlight benefits: Emphasize the benefits and how it can help the client achieve their goals. Point out what specific features or tools your solution offers that others may lack. Also illustrate how your product or service can save the client time and money.

Refute objections: Listen carefully when the potential customer expresses concerns or objections. Try to address these concerns and rebut them by pointing out specific benefits or features.

Call to action.

Call-to-Action: Close the conversation with a clear call to action, such as an invitation to a demo or an offer for a free trial. Make sure to note down all the important information and send it to the customer.

Follow-up: After the phone call, it's important to follow up to make sure the potential customer has all the information they need to make an informed decision. Also, offer to answer any additional questions if needed.

By having a clear strategy, showing interest in the potential client, and highlighting the benefits of your product or service, you can make a successful cold call.

Like (0)
Comment

How to become an actuary:in?

04/24/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

To become an actuary:in, there are several paths.

The classical way is to study mathematics or a mathematically oriented course of study such as business mathematics, technomathematics or applied mathematics. Here, it makes sense to specialize in actuarial mathematics and attend appropriate courses and seminars.

The traditional path is to study mathematics or a mathematics-related course such as business mathematics or applied mathematics.

Following this, you can apply for a position in an insurance company, for example, and work there as an actuary or actuarial mathematician. Alternatively, you can also work in a consulting firm with a focus on insurance.

But there are also other opportunities.

But there are also specialized courses of study, such as the master's program in actuarial science at the Technical University of Munich or the bachelor's program in actuarial science at the University of Ulm. These are very practice-oriented courses of study that provide students with extensive knowledge in the field of actuarial science.

To be successful as an actuary:in, you should have a good understanding of mathematics as well as analytical skills and be able to understand and communicate complex relationships.

Like (0)
Comment

Statistics in Online Marketing: How Data Helps to Reach Target Groups Better

04/21/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Today, online marketing is an important part of any successful marketing strategy. The use of data and statistics is essential to better understand target groups and develop successful marketing campaigns. In this article, we will show how statistics are used in online marketing and what advantages this offers.

The collection of data is a crucial factor in online marketing. By analyzing data, target groups can be better understood. For example, information such as age, gender, place of residence and interests can be collected to perform an accurate target group analysis. This helps to develop appropriate marketing messages and to optimize the approach to the target group.

Statistics is an important tool for gaining valuable insights from this data. Statistical methods such as correlation analysis and regression analysis can be used to identify relationships between different data points. For example, correlations between demographic data and buying behavior can be uncovered to develop more targeted marketing messages.

Another important statistical tool in online marketing is A/B testing. Here, a campaign is designed in two variants and presented to the target groups. By comparing the results from both groups, it can be determined which variant was more successful. As a result, adjustments can be made to further optimize the campaign.

The evaluation of web analytics data is also an important part of online marketing. Analyzing metrics such as click-through rate, dwell time and conversion rate helps to better understand user behavior on the website. By using this information, adjustments can be made to improve the user experience and increase conversion rates.

Conclusion:

Statistics play an important role in online marketing. Collecting and analyzing data makes it possible to better understand target groups and develop successful marketing campaigns. Statistical methods such as A/B testing and web analytics can be used to make targeted adjustments to improve the user experience and increase conversion rates. Anyone who wants to be successful in online marketing therefore cannot avoid using statistics and data analysis.

Like (0)
Comment

Our offer to you:

Media & PR Database 2024

Only for a short time at a special price: The media and PR database with 2024 with information on more than 21,000 newspaper, magazine and radio editorial offices and much more.

Newsletter

Subscribe to our newsletter and receive the latest news & information on promotions: