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News / Blog: #strategy

How to build a successful sales team and close more customers

12/14/2022 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

1. Define your goal: before you start building your sales team, you must first define your business goal. How many customers do you want to reach? How much revenue do you want to generate? How many new customers do you want to attract? This information is important to build a successful sales team.

2. Define your customer base: Once you have defined your goal, you need to determine your customer base. What type of customers do you want to target? How can you reach these customers? What products or services do you offer? This information will help you select the right sales team.

3. Build your sales team: Choose sales people who have experience dealing with customers and making sales. Make sure your team is motivated and well trained to sell to customers.

4. Create a motivational culture: to attract more customers, you need to create a motivational culture. Set up a reward system that encourages your sales team to sell more. Make your sales team an integral part of your business so they feel valued.

5. Train your sales team: to win more customers, your team must have the skills to do so. Train your team in sales skills and encourage them to develop creative sales strategies.

6. Create a strategy: create a strategy that will help your sales team win more customers. Define clear goals and how you will achieve them. Develop a sales strategy that your sales team can follow to win more customers.

7. Make your sales team visible: a successful sales team is one that is visible. Be active on social media to attract new customers and make your sales team visible as well. This will allow your brand to be exposed to a wider audience.

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How to focus on what matters and generate more revenue with fewer customers

12/13/2022 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

1. Understand your target audience: understand who your customers are and what they need most. Define your target audience and address their needs.

2. Identify your most valuable customers: Identify the customers who generate the most revenue and are the most profitable for you. Profile these customers and then set a strategy to attract more of these types of customers.

3. Focus your products and services: Focus on the products and services that your most valuable customers need the most. Try to limit your offering to a few products and services that are clearly defined and relevant to all customers.

4. Promote customer loyalty programs: Promote a customer loyalty program to reward and motivate your customers to continue buying from you.

5. Focus on your strengths: focus on the strengths of your business and provide the best possible experience for your customers. By focusing on your strengths, you can better understand your customers and build longer-lasting relationships.

6. Increase customer satisfaction: increase customer satisfaction by responding to feedback and suggestions from your customers and ensuring that you meet their expectations.

7. Consistently develop your products and services to meet the actual needs of your customers.

8. Find digital twins or customer lookalikes to target similar customers with similar needs.

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Storytelling 101 - Convince potential customers to buy with the right story

12/12/2022 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

A good story is an effective and compelling way to convince potential customers to buy a product or service. To achieve this, companies need to tell a story that is authentic, inspiring, and thought-provoking. Here are some steps to help you successfully develop a storytelling strategy:

1. Understand your audience. Before you even begin to tell a story, you need to understand the people you are targeting. You need to know who they are, what their problems are, and how best to reach them.

2. Make a strong connection. One of the most important things to consider when telling a story is the connection you make with your target audience. By identifying a problem they have and offering them a solution, you can make a strong connection that can lead them to buy your product or service.

3. Use personal experiences. To make a personal connection with your target audience, you can use your own experiences to tell your story. By sharing a unique and authentic experience, you can give your audience a sense of belonging.

4. Keep it simple. A good story doesn't have to be extensive to be effective. Avoid including too many details in your story that can confuse your audience. Instead, try to boil your story down to the essentials.

5. Be creative. Remember that all options are open to you when telling a story. So think not only of written stories, but also images, videos and even podcasts.

If you follow these steps, you will be able to tell a story that will convince potential customers to buy your product or service.

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What is Customer Lifetime Value (CLV)?

12/09/2022 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS
Customer Lifetime Value (CLV) is a measurement that provides information about the value of a customer to a company. It measures the total expected revenue that the company can expect from a customer throughout the customer relationship. This includes not only the value of a single purchase, but also the value of recurring purchases a customer makes during their relationship with a company. CLV can help a company optimize its marketing strategy by prioritizing its investments in customers who have a higher CLV.
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What is a co-founder?

12/09/2022 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS
A co-founder is a person who, together with the founder of a company or project, helps shape its development. Co-founders often take on tasks such as start-up and financing, leadership and strategy, product development, marketing and customer support. They often work closely together to make the company or project a success.
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