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Acquisition costs in B2B - What does a new customer cost?

03/02/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

In the world of business-to-business (B2B) sales, customer acquisition is a crucial part of any successful marketing strategy. But how much does it actually cost to acquire a new customer? This is a question that many businesses struggle to answer, yet it is essential to understanding the ROI of your marketing efforts and determining the appropriate budget for future campaigns.

Acquisition costs refer to the total expenses incurred to acquire a new customer. These costs include all marketing and sales expenses associated with generating leads, nurturing prospects, and closing sales. Some of the most common acquisition costs in B2B sales include:

Advertising costs: This includes the cost of paid search ads, display ads, social media ads, and other online advertising campaigns.

Content creation costs: This includes the cost of creating content such as blog posts, ebooks, whitepapers, and other educational materials that are used to generate leads and nurture prospects.

Sales and marketing salaries: This includes the salaries of your sales and marketing teams, including any bonuses or commissions they receive for closing sales.

Technology costs: This includes the cost of any technology platforms used for marketing automation, customer relationship management (CRM), and other sales and marketing tools.

To calculate the acquisition cost of a new customer, you need to add up all of these expenses and divide them by the number of new customers acquired during a given period.

For example, if you spent $100,000 on advertising, content creation, sales and marketing salaries, and technology costs, and you acquired 50 new customers during that period, your acquisition cost per customer would be $2,000.

Understanding your acquisition costs is critical because it allows you to determine the ROI of your marketing and sales efforts. If your acquisition costs are higher than the lifetime value of a customer, then you are not generating a positive ROI and need to make adjustments to your marketing strategy. On the other hand, if your acquisition costs are lower than the lifetime value of a customer, then you are generating a positive ROI and can allocate more resources to marketing and sales efforts.

In conclusion, understanding your acquisition costs in B2B sales is essential to running a successful marketing and sales strategy. By tracking your acquisition costs and making adjustments to your marketing and sales efforts, you can ensure that you are generating a positive ROI and achieving your business goals.

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What is a communication concept?

03/02/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

A communication concept is a strategic plan or framework that outlines how an organization will communicate with its target audience. It includes the organization's key messages, communication goals, target audience, and communication channels to be used.

The communication concept is developed based on a thorough analysis of the organization's internal and external communication environment, taking into account the needs and interests of its stakeholders. The concept is then used as a guideline for all communication activities to ensure that they are aligned with the organization's overall communication strategy.

A communication concept typically includes the following elements:

Communication goals: The specific outcomes that the organization wants to achieve through its communication activities.

Target audience: The specific group or groups of people that the organization wants to reach and communicate with.

Key messages: The main ideas or themes that the organization wants to convey to its target audience.

Communication channels: The specific methods or platforms that the organization will use to communicate its messages to its target audience.

Evaluation: The process of measuring the effectiveness of the communication activities and making adjustments as necessary.

Overall, a communication concept is a valuable tool for ensuring that an organization's communication activities are purposeful, effective, and aligned with its overall goals and objectives.

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Running Ads on Google Ads [2023 Update]

03/02/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Google Ads is one of the most effective platforms to reach your target audience online. With Google Ads you can place ads that are tailored to your potential customers' needs and showcase your products or services. In this article, you will learn how to run ads on Google Ads and what to look for when creating ads.

Step 1: Create a Google Ads account

To be able to place ads on Google Ads, you first need to create a Google Ads account. Go to the Google Ads website and click "Get started now". Follow the instructions to set up your account.

Step 2: Keyword research

Before you can create ads, you need to do keyword research. Keywords are the search terms that potential customers type into Google when searching for products or services. Find out what keywords your target audience uses and what relevant search terms exist.

Step 3: Create a campaign

After the keyword research, create a campaign. Choose the goal of your campaign (e.g. more traffic to your website or higher sales) and set the budget you want to spend on the campaign.

Step 4: Create ad groups

Within your campaign, you can create multiple ad groups. Each ad group has a specific topic and a group of keywords related to that topic. Here you can also specify which landing page you want users to be directed to.

Step 5: Create ads

Create ads that match the specific ad groups. Choose a headline and description that showcase your products or services in an appealing way. Make sure your ads provide clear value to users and are tailored to your target audience.

Step 6: Determine the ad format

There are different ad formats you can choose from, such as text ads, display ads, or video ads. Choose the ad format that best suits your business and your goal.

Step 7: Target audience settings

Determine the target audience you want to reach with your ads. Here you can select demographic characteristics, interests, or user behavior, for example.

Step 8: Bidding

Determine how much you want to bid for each click on your ad. Here you should be guided by your budget and target groups.

Step 9: Monitor and optimize

Monitor your campaign regularly and optimize it as needed. Analyze which ads are performing well and which are not, and adjust your campaign accordingly.

Conclusion

Running ads on Google Ads can be a very effective online marketing strategy for businesses. Careful keyword research, targeted are key.

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How to make your brand known with the help of blogging

03/02/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

1. Create a blog: Design a logo and choose an appropriate name for your blog. Then create a profile on a blogging platform of your choice and get started.

2. Develop a strategy: Define what topics you will discuss and how you want to represent your brand. Put some thought into the tone and voice you will use.

3. Publish regularly: be consistent and make sure you publish a post at least once a week. This will help your blog to be found better in the search engines.

4. Promote your blog: Spread the word about your blog through social media, email and other channels to attract more readers.

5. Connect your blog with your brand: integrate your blog with your website and online marketing campaigns to get more visibility.

6. Analyze your success: use Google Analytics or another tool to see what kind of audience visits your blog and which articles perform best.

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Placing ads on Google Ads - What you should know

02/28/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Google Ads is one of the most effective platforms to reach your target audience online. With Google Ads you can place ads that are tailored to your potential customers' needs and showcase your products or services. In this article, you will learn how to run ads on Google Ads and what to look for when creating ads.

Step 1: Create a Google Ads account

To be able to place ads on Google Ads, you first need to create a Google Ads account. Go to the Google Ads website and click "Get started now". Follow the instructions to set up your account.

Step 2: Keyword research

Before you can create ads, you need to do keyword research. Keywords are the search terms that potential customers type into Google when searching for products or services. Find out what keywords your target audience uses and what relevant search terms exist.

Step 3: Create a campaign

After the keyword research, create a campaign. Choose the goal of your campaign (e.g. more traffic to your website or higher sales) and set the budget you want to spend on the campaign.

Step 4: Create ad groups

Within your campaign, you can create multiple ad groups. Each ad group has a specific topic and a group of keywords related to that topic. Here you can also specify which landing page you want users to be directed to.

Step 5: Create ads

Create ads that match the specific ad groups. Choose a headline and description that showcase your products or services in an appealing way. Make sure your ads provide clear value to users and are tailored to your target audience.

Step 6: Determine the ad format

There are different ad formats you can choose from, such as text ads, display ads, or video ads. Choose the ad format that best suits your business and your goal.

Step 7: Target audience settings

Determine the target audience you want to reach with your ads. Here you can select demographic characteristics, interests, or user behavior, for example.

Step 8: Bidding

Determine how much you want to bid for each click on your ad. Here you should be guided by your budget and target groups.

Step 9: Monitor and optimize

Monitor your campaign regularly and optimize it as needed. Analyze which ads are performing well and which are not, and adjust your campaign accordingly.

Conclusion

Running ads on Google Ads can be a very effective online marketing strategy for businesses. Careful keyword research, targeted targeting and constant optimization are the keys to online marketing success.

Once the ads are placed, it is important to monitor them continuously and adjust them if necessary to ensure that they are effective and achieve the desired goal.

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