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What are typical mistakes made when closing a deal with a customer?

05/19/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Here are some typical mistakes that can be made when closing with customers:

Unclear offers: If the offer is not clear or is difficult to understand, the customer may lose interest and miss the deal.

Complicated buying processes: If the buying process is too complicated or too long, it may discourage the customer from completing the purchase. A simple, clear, and quick buying process is therefore critical.

Missing or unclear call-to-actions (CTA): If the CTAs on the website are not clear or not prominently placed, the customer may not complete the purchase process or may abandon it by mistake.

Lack of trustworthiness: if the customer does not trust the website or the company, they may abandon the purchase process. Therefore, it is important to project a trustworthy image and implement security measures such as SSL certificates and secure payment methods.

Lack of flexibility: If the website does not offer flexible payment options or does not allow the customer to postpone or continue the purchase process later, he may abandon the purchase.

Poor customer service: if customer service is poor or the customer is unable to get help when they need it, this may prevent completion.

Inadequate verification: if the verification of the purchase is not clear or is too complicated, this can discourage the customer and prevent completion.

It's important to avoid these mistakes and make the buying process as simple, clear and effective as possible. Clear communication and a trustworthy image can also help to gain the customer's trust and facilitate closing.

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Search engine optimization: how to optimize your website for search engines

05/16/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Search engine optimization (SEO) is an important part of any online marketing strategy. It's about improving the visibility of a website in the organic search results of search engines like Google or Bing. In this article, we'll take a look at what SEO is, why it's important, and how to optimize your website for search engines.

What is SEO?

SEO is a process that aims to improve a website's visibility and reach in organic search engine results. SEO encompasses a variety of techniques aimed at increasing a website's relevance and authority in order to achieve higher rankings in search results. The goal of SEO is to drive quality traffic to the website and attract potential customers.

Why is SEO important?

SEO is important because most users use a search engine to find answers to their questions or problems. If a website does not show up in search results, it loses potential customers to competitors that rank higher in search results. Through SEO, a website can generate more traffic, increase its authority and credibility, and ultimately generate more sales.

How to optimize your website for search engines

Keyword research: identify relevant keywords and phrases that your target audience would use when searching for your products or services. Use tools like Google Keyword Planner to find keyword ideas and evaluate their popularity and competitiveness.

On-page optimization: optimize your website for keywords and relevant content. Use meta title tags, meta descriptions and header tags to show search engines what your page is about.

Technical optimization: Make sure your website is technically sound. Use a clear and structured URL structure, load your page quickly and make sure it works well on mobile devices.

Content optimization: Create high-quality content that appeals to your target audience and contains relevant keywords. Use different types of content such as text, images and videos to provide users with a wider range of information.

Link building: make sure your website is linked to from other websites. Links from other websites signal to search engines that your website is relevant and trustworthy.

Conclusion

Search engine optimization is an important part of any online marketing strategy. By optimizing your website for search engines, you can generate more traffic, higher rankings in search results, and ultimately more sales.

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What is a Lean Startup?

05/15/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

A Lean Startup is an approach to business creation and development that focuses on rapid prototyping, iterative development, and customer centricity.

The concept of Lean Startup was developed by Eric Ries and is based on the idea of Lean Manufacturing, which focuses on optimizing production systems. The goal of the Lean Startup is to minimize the risks of starting a business by quickly and cost-effectively testing whether the business model works.

A Lean Startup uses a combination of scientific method and agile principles to quickly get feedback from customers and improve the business model. This often involves developing and testing prototypes or minimal versions of a product or service to quickly learn what customers want or what works and what doesn't.

Through this iterative development and continuous feedback from customers, lean startups can quickly make adjustments and adapt their business model before investing too much time and resources in something that doesn't work. This allows them to get to market quickly, save costs, and increase their chances of success.

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What Does a Scrum Master Do?

05/15/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

A Scrum Master is an important part of the Scrum development process, providing an agile framework for developing and delivering products or services. The primary role of a Scrum Master is to ensure that the Scrum team understands and applies the Scrum framework to maximize productivity, collaboration, and quality.

A Scrum Master supports the team in implementing Scrum practices and helps identify and remove obstacles that can affect team performance. The Scrum Master also promotes team self-organization and ensures that team members understand and adhere to Scrum roles, artifacts, and events.

A Scrum Master works closely with the Product Owner to ensure that the team understands customer requirements and that the product is developed in accordance with the priorities of the Product Backlog. The Scrum Master also helps define the sprint goals and ensure that the team is able to achieve those goals.

Overall, the Scrum Master helps create a positive work environment where the team can collaborate and continuously improve to deliver products or services more effectively and efficiently.

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What does a product owner do?

05/15/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

A product owner is a central role in agile software development teams like Scrum. The product owner is responsible for ensuring that the developed product or service meets the needs of the customer and provides real value.

In detail, the role of the product owner includes the following tasks:

Setting the product vision:

The product owner defines the overarching vision of the product and sets the goals and requirements for the team to meet.

Creating the Product Backlog: The Product Owner creates and maintains the list of features and functions that the product should contain and prioritizes them according to the needs of the customer.

Collaborating with the development team: the product owner works closely with the development team to ensure that the team understands the customer's requirements and develops the product accordingly.

Task prioritization: The product owner decides which features and functions of the product need to be developed first, based on the needs of the customer and the value they bring to the business.

Prioritizing tasks.

Monitoring progress: the product owner monitors the progress of the development team and ensures that the team meets the established goals and requirements.

Testing the Product: The Product Owner tests the finished product to ensure that it meets the customer's requirements.

Release Planning: the Product Owner plans the release schedule for the product and coordinates the release with the development team.

Overall, the product owner is a key interface between the customer, management, and the development team and plays a central role in the development of successful products.

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