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The startup scene in Rostock - Who is founding and in which area?

05/04/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Rostock has developed a vibrant start-up scene in recent years, which is supported by the university, local initiatives and the city administration.

An important player in Rostock's startup scene is the Rostock Business and Innovation Center (RBIC). The RBIC offers young companies offices, laboratory space and advice. Here, founders can benefit from the expertise of experienced staff and have access to a network of investors and business partners.

Another important initiative is the Rostock Start-up Slam, an event where young founders can present their business ideas and receive feedback from a jury of experts and the audience. Here, young start-ups have the opportunity to present themselves to a broad audience and make contacts.

The University of Rostock also plays an important role in the start-up scene. The university offers support and advice to students and graduates who want to start a business. There are also special courses and workshops that deal with the topics of founding and entrepreneurship.

An example of a successful start-up from Rostock is the company Centogene. The company was founded in 2006 and specializes in the diagnosis of rare diseases. Centogene is headquartered in Rostock and now has subsidiaries in several countries.

Overall, Rostock has an emerging startup scene that benefits from a good infrastructure, a strong university and a supportive city government. The city offers a good environment for young companies and thus contributes to the economic development of the region.

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ChatGPT in online marketing: How AI chatbots improve customer retention

05/02/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Chatbots have had a huge impact on online marketing over the past few years. They enable companies to create a personalized experience for their customers while reducing their customer service costs. The advent of ChatGPT (Generative Pre-trained Transformer) has made chatbots even more effective.

ChatGPT is an artificial intelligence technology trained on large amounts of data to simulate human-like interactions. It can also be used to automate and simplify certain tasks. In online marketing, chatbots with ChatGPT technology are used to automate customer service and create personalized experiences for customers.

An advantage of chatbots using ChatGPT technology is that they are able to have natural conversations with customers. They can better understand customers' needs and preferences and provide personalized recommendations and offers based on the data they have collected about the customer. In addition, they can also help the customers to solve problems and help them navigate through the company's website or app.

ChatGPT-based chatbots can also help reduce customer service costs. Because they are able to automatically answer many customer queries, a company can reduce or at least relieve the pressure on its customer support team. This can result in significant savings in labor costs and enable the organization to focus its resources on other areas.

Additionally, ChatGPT-based chatbots can also help increase customer engagement. Because they are able to engage in personalized interactions with customers, they can handle customer queries faster and more effectively than a human customer service representative. This leads to customers feeling that their needs are taken seriously, which in turn can lead to greater loyalty to the brand.

In summary, ChatGPT-based chatbots are a powerful addition to the online marketing toolset. They can help companies create a personalized customer experience, reduce customer service costs, and increase customer engagement. While they cannot completely replace human workers, they can help businesses operate more effectively and efficiently, and ultimately attract and retain more customers.

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What are sales objectives?

04/18/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Sales targets are goals or objectives that a company sets for its sales department. These goals are used to promote the sale of products or services and to increase sales. Sales goals can include, for example, the number of products sold, revenue, market share, customer satisfaction, or the number of new customers.

It is important to establish clear and measurable sales goals to ensure that salespeople are working toward the same goals and supporting the company's sales strategy. Setting sales goals also helps to measure the performance of the sales department and the success of the company's sales strategy.

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What does a Data Consultant do?

04/13/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

A Data Consultant is an expert who helps organizations effectively use their data to make informed business decisions and improve performance. The responsibilities of a Data Consultant typically include:

Data Analysis: the Data Consultant analyzes and interprets data to identify trends, patterns, and relationships.

Data Management: the Data Consultant helps organize, integrate, and maintain data.

Data Visualization: the Data Consultant creates data visualizations such as charts, tables, and graphs to present the results of data analysis.

Advising: The Data Consultant advises companies on data-related issues and makes recommendations to improve business performance.

Training: The Data Consultant trains employees to ensure they can use data effectively.

A Data Consultant must be knowledgeable in statistics, programming, and database technology. In addition, he or she must be able to solve complex data-related problems and develop strategic solutions for the business.

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What is the test customer strategy?

04/06/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

The test customer strategy, also called mystery shopping, is a market research method in which companies use test customers (mystery shoppers) to check the service and quality of their products. The test customers act as undercover customers and visit the company, buy products or use services, and then give a detailed report about their experience.

The test customer strategy is an important tool for measuring customer satisfaction and identifying weaknesses in service. Companies use this method to ensure that their employees are providing customers with appropriate advice and good service, in order to maintain the company's reputation and build customer loyalty.

The test customer strategy is commonly used in various industries such as retail, hospitality, banking and insurance.

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