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Why AI in B2B SaaS is not a promising business model

08/23/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

In recent years, artificial intelligence (AI) has revolutionized the business world and transformed numerous industries. Especially in the software-as-a-service (SaaS) space, AI has attracted a lot of attention. However, despite the enthusiastic coverage of the potential benefits of AI in the B2B SaaS model, there are some fundamental challenges and concerns that make this business model less promising. In this article, we'll take a closer look at these critical issues.

Complex implementation and integration:

Integrating AI into a B2B SaaS product is a complex task. Most AI models require extensive amounts of data to deliver reliable results. Companies that cannot adequately leverage their own data or access relevant datasets encounter difficulties in implementing AI in their existing SaaS products. This results in high costs for data collection, cleansing, and integration.

High development costs and expertise:

Developing a powerful AI algorithm requires specialized knowledge and talented data scientists. However, finding such expertise is challenging and expensive. The cost of developing, implementing, and ongoing maintenance of AI in B2B SaaS can quickly go beyond budget and become prohibitive for many organizations.

Lack of transparency and explainability:

Another critical factor is the lack of transparency and explainability of AI decisions. In B2B environments, where complex decision-making processes and liability issues play an important role, it is essential that AI models can make their decisions understandable and comprehensible. However, most deep learning models are so-called "black boxes," meaning that it is difficult to understand their decision-making rationale, which can reduce user confidence in the product.

Data quality and ethics:

AI models are only as good as the data on which they are based. If the data used to train the algorithm is of poor quality or contains biases and prejudices, the AI results may be unreliable and inaccurate. This can cause serious problems for companies relying on AI-driven processes and even raise ethical concerns.

Market saturation and competition:

The B2B SaaS market is highly competitive, and many companies already offer established and successful SaaS solutions without AI. It can be difficult to gain a foothold in such a market and convince customers of the need for an AI-based solution. It takes extensive persuasion and investment in marketing and sales to prevail over already established competition.

Conclusion:

While AI undoubtedly offers tremendous opportunities and can be successful in some specific use cases, the challenges and concerns in the B2B SaaS model are not negligible. Complex implementation and integration, high costs and expertise, lack of transparency, ethical considerations, and the competitive market make AI in B2B SaaS a less promising business model. Companies should therefore carefully consider whether and how AI can be meaningfully integrated into their SaaS solutions before embarking on this venture.

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Despite the economic downturn, digital advertising continues to grow. PwC study forecasts revenues of US$663 billion from digital advertising by 2027

08/22/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Despite economic uncertainties, the digital advertising industry remains on an impressive growth trajectory. According to a recent study by PricewaterhouseCoopers (PwC), global digital advertising revenues are expected to reach $663 billion by 2027. This encouraging scenario will particularly benefit companies that specialize in AI-powered solutions to automate and optimize digital marketing activities.

Last year, digital advertising proved to be a definitive growth factor in the entertainment and media industry. According to PwC's "Global Entertainment & Media Outlook 2023-2027," global revenues in this segment rose 8.0 percent to $484 billion in 2022. Although the pace of growth is expected to slow slightly in the coming years, the general upward trend will remain. PwC's estimates suggest that global Internet advertising revenue in the entertainment and media segment could grow at a compound annual growth rate of 6.5 percent through 2027, representing potential revenue of $663 billion.

Despite economic uncertainties, the digital advertising industry remains on an impressive growth trajectory. According to a recent study by PricewaterhouseCoopers (PwC), global digital advertising revenues are expected to reach $663 billion by 2027. This encouraging scenario will particularly benefit companies that specialize in AI-powered solutions to automate and optimize digital marketing activities.

Last year, digital advertising proved to be a definitive growth factor in the entertainment and media industry. According to PwC's "Global Entertainment & Media Outlook 2023-2027," global revenues in this segment rose 8.0 percent to $484 billion in 2022. Although the pace of growth is expected to slow slightly in the coming years, the general upward trend will remain. PwC's estimates suggest that global Internet advertising revenue in the entertainment and media segment could grow at a compound annual growth rate of 6.5 percent through 2027, representing potential revenue of $663 billion.

The positive forecast is based on the adaptation of advertising practices to the time customers spend on social media platforms, in apps, on retail platforms and on gaming websites. Digital advertising is becoming smarter, more efficient, more targeted, and more focused on specific incentives to buy.

The growth in digital advertising is expected to continue

An additional growth driver in the digital advertising industry is artificial intelligence (AI). The study by SRH Berlin University of Applied Sciences shows that almost 95 percent of the marketing managers surveyed are convinced that AI will play an increasingly important role in marketing tasks in their companies. AI makes it possible not only to generate advertising content on platforms such as Amazon, Google, Facebook and Microsoft at lightning speed, but also to adapt it optimally to the individual needs of the user.

The digital advertising industry is thus not only demonstrating resilience in the face of economic turbulence, but is also being strengthened by innovative approaches and technologies such as artificial intelligence. This opens up opportunities for companies to benefit from continued growth and offer advanced solutions for the changing world of digital advertising.

In the past year, digital advertising proved to be a significant growth factor in the entertainment and media industry. According to PwC's "Global Entertainment & Media Outlook 2023-2027," global revenues in this segment grew 8.0 percent to $484 billion in 2022. Although the pace of growth is expected to slow slightly in the coming years, the general upward trend will remain. PwC's estimates suggest that global Internet advertising revenue in the entertainment and media segment could grow at a compound annual growth rate of 6.5 percent through 2027, representing potential revenues of $663 billion.

The positive forecast is based on the alignment of advertising practices with the amount of time customers spend on social media platforms, in apps, on retail platforms and on gaming websites. Digital advertising is becoming smarter, more efficient, more targeted, and more focused on specific incentives to buy.

The growth in digital advertising is expected to continue

An additional growth driver in the digital advertising industry is artificial intelligence (AI). The study by the SRH Berlin University of Applied Sciences shows that almost 95 percent of the marketing managers surveyed are convinced that AI will have an increasing significance for marketing tasks in their companies. AI makes it possible not only to generate advertising content on platforms such as Amazon, Google, Facebook and Microsoft at lightning speed, but also to adapt it optimally to the individual needs of the user.

The digital advertising industry is thus not only demonstrating resilience in the face of economic turbulence, but is also being strengthened by innovative approaches and technologies such as artificial intelligence. This opens up opportunities for companies to benefit from continued growth and offer advanced solutions for the changing world of digital advertising.

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Why do most B2B online marketing campaigns that are launched fail?

08/21/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

The failure of B2B online marketing campaigns can be due to various factors. Here are some common reasons why most B2B online marketing campaigns fail:

Obscure Objectives: If the campaign objectives are not clearly defined or are too vague, it becomes difficult to measure success and take the right actions.

Lack of audience analysis: If the company does not properly understand the target audience or does insufficient research, the marketing message may not reach or engage the right people.

Ineffective content strategy: The content of a campaign is crucial. If the content isn't relevant, informative, or engaging, it won't resonate with the audience and may not elicit action.

Weak conversion strategy: Driving traffic to the website is not enough. It's just as important to have a clear conversion strategy to convert visitors into customers. If this strategy is absent or ineffective, there will be no success.

Lack of integration of marketing channels: B2B online marketing should integrate different channels such as email marketing, social media, content marketing and search engine optimization to ensure a consistent and effective campaign.

Insufficient budget: If the budget for the campaign is limited, this can limit the reach and effectiveness of marketing activities.

Poor user experience: A confusing website, slow loading times or a complicated checkout process can put off potential customers.

Lack of measurement and analysis: Without thorough analysis and measurement of campaign performance, it is difficult to identify strengths and weaknesses and adjust strategy accordingly.

Strong competitive landscape: In some B2B markets, competition can be very fierce, making it difficult to differentiate yourself.

Seasonality and Market Trends: B2B companies can be affected by seasonal fluctuations or changes in market trends, which can impact the success of their marketing campaigns.

In order to run more successful B2B online marketing campaigns, it is important to consider thorough planning, audience analysis, content strategy, conversion optimization and continuous measurement and adjustment. It's also good practice to monitor and incorporate current marketing trends and best practices in the industry.

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Successful strategies to increase sales for online stores and retailers

08/17/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

The digital landscape of e-commerce offers online stores and retailers numerous opportunities to increase their sales. With growing competition and ever-changing consumer preferences, proven strategies are essential to ensure sustained success. Here are some effective approaches online retailers should consider:

1. Website and user experience optimization:

The foundation of successful e-commerce lies in a user-friendly website. Fast loading times, clear navigation and mobile optimization are essential to convert visitors to customers. A smooth shopping process builds trust and minimizes shopping cart abandonment.

2. High-quality product presentation:

Pictures are worth a thousand words, especially in e-commerce. Invest in high-resolution product images to present products in an appealing way. Complement these images with detailed product descriptions to help potential customers fully understand the products.

Product descriptions are a great way to help customers understand the products.

3. Search Engine Optimization (SEO):

Visibility in search engine results is critical. By optimizing your product pages for relevant keywords, you can generate more organic traffic and attract potential customers to your website.

4. Pay-Per-Click (PPC) Advertising:

Targeted ads on platforms like Google Ads or social media can precisely target your audience. Strategic budget management and relevant ad content can help you attract qualified leads.

5. Personalization and recommendations:

Modern technologies like artificial intelligence enable personalized product recommendations. By analyzing your customers' behaviors and preferences, you can make targeted recommendations and boost conversion rates.

6. Offers and discounts:

Limited special offers and discount promotions awaken the incentive to buy. By giving customers a sense of urgency, you encourage them to pounce immediately.

7. Customer ratings and reviews:

Positive reviews and feedback from satisfied customers are trust indicators. They provide reassurance to potential buyers and can increase the likelihood that they will make a purchasing decision.

8. Cross-selling and upselling:

Use the opportunity to offer complementary products (cross-selling) or recommend upgrades (upselling). This can increase the average order value and lead to higher revenue.

9. Loyalty programs:

Reward regular customers with loyalty programs, exclusive offers and discounts. This builds customer loyalty and can lead to repeat purchases.

10. Social media presence:

Active presence on social media allows you to build a closer relationship with your target audience. Share relevant content, interactions and announcements to increase brand awareness.

11. Mobile App:

A user-friendly mobile app can optimize the shopping experience on mobile devices and improve customer engagement. Features such as push notifications for special offers can attract customers.

12. Email marketing:

Regular email marketing campaigns keep customers informed about new products, offers, and news. Personalized emails can increase engagement.

13. Abandoned Cart Recovery:

Implement mechanisms to remind customers who have abandoned their cart via email or notification. Often, targeted reminders can encourage completion of the purchase.

14. Customer service:

First-class customer service contributes to customer satisfaction and can encourage word-of-mouth referrals. Quick response times and effective solutions are critical in this regard.

15. International Expansion:

Expansion into new markets can expand the customer base. However, localization of content and adaptation to cultural differences are important.

In the fast-paced world of e-commerce, it is critical to apply a combination of these strategies that best fits your target audience and business model. Continuous adjustments and an open attitude to change are keys to sustainable growth and success.

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Create Google Alerts and always keep an eye on your brand & reputation

08/16/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

In today's digital era, where information is disseminated in real time, it is crucial for businesses and brands to keep track of their online reputation. This is where Google Alerts can be an extremely useful tool. Google Alerts is a free service from Google that allows you to create custom alerts and receive regular notifications about relevant online content. This gives you the opportunity to stay up to date with what's being said about your brand and respond to opportunities and challenges in a timely manner.

What are Google Alerts?

Google Alerts are automated notifications that let you know about new content on the web that matches keywords or topics you specify. This content can include news articles, blog posts, forum discussions, social media, and more. By using Google Alerts, you can ensure that you are always in the know about how your brand is being perceived and discussed in various online sources.

How do you create Google Alerts?

Visit the Google Alerts page: go to https://www.google.com/alerts in your web browser.

Log in: If you are signed into your Google account, you will be logged in automatically. Otherwise, please sign in.

Enter your search query: Enter the keywords or phrases for which you want to receive notifications. You can also select specific sources to search, set the frequency of notifications, and choose the type of content (e.g. blogs, news, videos, etc.).

Customize the settings: Click "Show options" to make further adjustments. Here you can set the language, region, and email address to which notifications will be sent.

Preview and Create: After you have customized your settings, click "Preview" to get an idea of what your notifications will look like. If everything meets your expectations, click "Create Alert" to set up the notification.

Preview and Create Notifications.

Why are Google Alerts important for your brand and reputation?

Early detection of trends:

Google Alerts allow you to respond early to trends or discussions related to your brand. This can help you quickly adapt to changing market conditions.

Protect against reputation damage: By monitoring online conversations, you can respond to negative comments in a timely manner and minimize potential reputational damage.

Identifying opportunities: You can also discover positive mentions of your brand and identify opportunities for partnerships, collaborations or marketing activities.

Competitive analysis: not only can you monitor your own brand, but you can also keep an eye on your competitors' online activities.

Conclusion

Google Alerts are a valuable tool for businesses and brands to protect their online reputation and capitalize on opportunities. By regularly monitoring relevant online content, you can quickly respond to changes and ensure your brand is portrayed in the best light. Use this simple and effective tool to stay on top of your brand and reputation.

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