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1. Provide good customer service: Satisfy customers and provide surprising services when appropriate.
2. Build customer relationships: Establish a personal relationship, maintain regular contact, and respond to their needs.
3. Offer rewards: Reward customers for their loyalty by offering them special discounts or special offers.
4. Solicit customer feedback: ask customers for their feedback to find out what their needs are and what improvements they would like to see.
5. Encourage customer engagement: Activate customers on social networks and invite them specifically to participate in discussions and activities.
6. Personalize products: Offer customers relevant products and services that meet their individual needs.
7. Inspire customers: Inspire customers with new and innovative ideas to provide them with a unique experience.
8. Improve communication: Provide customers with easy, fast and reliable communication.