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How many hours should agencies invest in market observation / market research per month or year?

02/02/2024 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

The number of hours agencies should invest in market intelligence and research depends on several factors, including the industry in which they operate, the size of the agency, their client base and changing market dynamics. Here are some considerations:

1. Industry knowledge and trends:

Agencies should regularly spend time updating their industry knowledge and staying on top of trends. This could include attending industry events, reading trade publications, listening to podcasts and engaging in online communities.

2. Competitive analysis:

Continually reviewing the competitive landscape is critical to staying ahead in a dynamic marketplace. Agencies should plan time to analyze competitors, their strategies and their positioning in the market.

3. Customer needs and feedback:

Understanding client needs is central to the success of agencies. Market research can help to analyze customer feedback, understand their expectations and adapt services accordingly.

4. New technologies and innovations:

Agencies, especially those in technology-oriented fields, should spend time researching new technologies and innovation opportunities. This could include participating in training, testing new tools or integrating advanced solutions into their services.

5. Strategic planning and business development:

Market research also supports strategic planning and the identification of new business opportunities. Agencies should spend time reviewing their long-term goals and identifying new areas for growth.

In terms of specific hours per month or year, there are no hard and fast rules, as this depends heavily on the agency's individual situation and the specific requirements of the industry. Larger agencies with more extensive activities may plan more time for market research than smaller agencies.

Continuity and adaptability in market observation are crucial in order to be able to react to changes and be successful in the long term. It is important to invest time in meaningful activities that have a direct impact on the quality of services and competitiveness.

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