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What is a no-go in customer acquisition?

06/09/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

A "no-go" in customer acquisition refers to an action or approach that is considered totally unacceptable or unprofessional and turns off potential customers. Here are some examples of no-go's in customer acquisition:

Inappropriate behavior: Any form of rude, pushy or aggressive behavior towards potential customers is an absolute no-go. Clients want to be treated respectfully, and any kind of pushing or coaxing is likely to discourage them from working with you.

Lack of research: if you don't have basic information about the potential client and don't know what their needs are or what solutions they are looking for, it comes across as unprofessional and disinterested. Customers appreciate it when you find out in advance and target their individual needs.

Untargeted mass advertising: sending mass emails or spam messages to a large number of potential customers without any personalization is an absolute no-go. It shows that you are not taking a personalized approach and have no real interest in the customer's specific situation.

Missing transparency: if you conceal or deliberately manipulate information or promises to lure customers, trust will be destroyed. Customers value honesty and transparency, and if they feel they are being deceived, they will be unwilling to work with you.

Missing transparency will destroy trust.

Ignoring feedback: customers may raise questions or concerns during the acquisition process. If you ignore them or don't take them seriously, it sends a negative signal. It's important to act on customer feedback, answer questions and address concerns seriously to build a positive customer relationship.

Failing to follow up: If you don't follow up with potential customers after the initial contact or respond to them in a timely manner, it gives the impression that you are disinterested or don't take them seriously. Consistent follow-up is critical to keeping customers interested and resolving their questions or concerns.

These no-gos should be avoided to ensure successful customer acquisition. Instead, focus on a professional, respectful, and customized approach to earn customers' trust and build long-term relationships.

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Company headquarters Rostock - What are the advantages and disadvantages?

06/08/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Rostock offers some advantages and disadvantages as a company headquarters. Here are some of them:

Advantages:

Good infrastructure:

Rostock has a good transport infrastructure with a port, an airport and well-developed road and rail links. This facilitates the transportation of goods and access to international markets.

Scientific and educational institutions: Rostock is home to a renowned university and other educational institutions. This provides access to well-educated professionals and facilitates collaboration with the academic world.

Educational facilities: Rostock is home to a renowned university and other educational institutions.

Quality of life: The city of Rostock offers a high quality of life with an attractive coastal location, historic architecture and a diverse cultural offering. This can help attract and retain qualified employees.

Lower cost of living: Compared to larger cities in Germany such as Berlin or Hamburg, the cost of living in Rostock is generally lower. This can be an advantage for companies, especially when choosing a location or housing employees.

Disadvantages:

Regional dependence:

Graphically, Rostock is somewhat removed from the major economic centers in Germany. This may mean that it is more difficult to reach business partners or customers outside the region. There could also be challenges in obtaining certain resources or services.

Limited market: Rostock has a comparatively smaller market size compared to large metropolitan areas. This could mean that companies may have limited opportunities for growth and expansion, or may need to focus on niche markets.

Skilled labor shortage: Although Rostock has educational institutions, it may still be difficult to attract highly skilled professionals in certain industries. Companies may need to make greater efforts to attract and retain qualified employees over the long term.

Limited industry diversity: Rostock is best known for its maritime, tourism, and food industries. Other industries may have more limited opportunities to locate in Rostock and benefit from synergies with similar businesses.

It is important to note that the advantages and disadvantages of Rostock as a company location may vary depending on the industry, company size and individual needs. It is advisable to conduct a comprehensive location analysis and consider the specific requirements of one's own company before making a decision.

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What are common sources of errors in startup?

06/08/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

1. Insufficient financing: many entrepreneurs underestimate the start-up costs and the ongoing costs associated with running a business.

2. Insufficient planning: There is often a failure to create a business plan and define the goals of the business.

3. Insufficient knowledge: Many founders do not have the necessary skills and experience to run a successful business.

4. Insufficient management: many entrepreneurs do not have the necessary skills to lead and manage a business.

5. Inadequate legal advice: many businesses rely on their own knowledge for legal issues. They forget that a specialist lawyer can assist them with complex legal issues and decisions.

6. Insufficient market research: many entrepreneurs forget or ignore to explore the needs of their customers and adapt their product or service accordingly.

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What are common sources of error for freelancers?

06/07/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

1. Inadequate planning and time management: freelancers are often prone to overlooking project and time constraints.

2. Inadequate pricing: Freelancers often underestimate their own value, which can result in them not being paid adequately for their services.

3. Inadequate communication: freelancers are often unable to communicate effectively with clients and other stakeholders, which can lead to misunderstandings and problems.

4. Inadequate documentation: freelancers are often unable to properly document their work, which can lead to poor project organization.

5. Inadequate contracts: Freelancers are often unable to sign clear and specific contracts, which can lead to legal difficulties.

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What are common sources of errors in web development?

06/06/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

1. Inconsistent Responsive Design: Responsive design helps websites to be attractive and easy to use on different devices and screen sizes. If your design is not consistent, it can lead to poor user experience.

2. Confusing Navigation: Use simple and clear navigation to guide your visitors through your website. If your navigation is confusing, it can cause your visitors to get lost and leave the site.

3. Non-optimized images: Images are an important part of modern web design. Make sure that the images you use are optimized for optimal size and quality. This will ensure that your page loads quickly.

4. Lack of search function: a search function in your website is a must. It allows your visitors to quickly find the information they are looking for. If you don't have a search function, visitors may not find the information they are looking for and leave the site.

5. Invalid links: Links to non-existent pages or to invalid URLs are not only annoying, but can also cause visitors to leave the site. Make sure that all links you use point to valid pages.

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