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How we were able to win many new customers with targeted press work

10/31/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

In today's competitive business world, attracting new customers is crucial to a company's growth. While there are many marketing strategies aimed at achieving this goal, in this guest post I would like to highlight how targeted press relations have helped us gain many new clients.

The importance of press relations

Press relations, also known as public relations (PR), is a powerful form of communication that aims to attract media and public attention to a company or its products and services. In today's digital era, PR has a significant impact on a company's visibility and image. Here are some ways that targeted PR has helped us attract new customers:

1. Visibility in the media: By sending targeted press releases to relevant media representatives and publications, we managed to get mentioned in leading magazines, newspapers and online portals. This increased our visibility significantly.

2. Credibility and trust: Reports and articles in respected media gave our company credibility. Customers tend to trust companies more that are positively reviewed by independent sources.

3. Target group approach: With targeted press work, we were able to address our target groups directly. By spreading our messages and information through the media, we reached potential customers who were already interested in our products or services.

4. Storytelling: PR allows us to tell stories about our company. These stories can engage customers emotionally and motivate them to do business with us.

5. Online presence: Press releases and media coverage also had a positive impact on our online presence. They improved our search engine rankings and led to more website traffic, which increased the conversion rate.

Case study: The launch of our new product

A concrete example of the success of our press relations was the launch of our new product, which revolutionised the industry. Through targeted press releases and working with industry-specific media representatives, we were able to generate significant media coverage. This resulted in us gaining an impressive number of new clients within just three months of the launch.

Conclusion

Press relations is an extremely effective way to drive business growth, especially when used in a targeted and strategic way. Media visibility, credibility, targeting and the power of storytelling can all help to capture the interest of potential customers and get them to interact with your business. In our case, targeted press relations have been instrumental in attracting many new customers and expanding our business.

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Why you shouldn't start your own agency in 2024 (and what you can do instead)

10/31/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

It is always a risk to start your own agency. It is not only a financial investment, but also an investment in time and energy. If you don't have the necessary experience and skills, or if your budget is limited, it might be difficult to start a successful agency.

Instead, you might consider purchasing a franchise or taking over an existing agency. Both options have their advantages and disadvantages. A franchise can give you a proven business model and a strong brand, but it may also require a large investment. If you take over an existing agency, you already get a client base and some experience, but it can also be difficult to align the agency with your vision.

However, if you want to start your own agency, there are some steps you can take to increase your chances of success. First, you should learn about the business and create a good strategy. Then, you should familiarize yourself with the relevant laws and regulations. You should also familiarize yourself with marketing and advertising so that you can effectively promote your business and attract customers. Finally, you should network and exchange ideas with other entrepreneurs to benefit from their experiences.

Whether you start your own agency or take over an existing one, you will need to invest a lot of time, energy and commitment to succeed. Therefore, you should think carefully about whether starting your own agency is really right for you.

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CRM for contact management - You have to reckon with these costs

10/31/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Customer relationship management (CRM) is an essential part of any successful business strategy. A good CRM system can help you manage customer relationships efficiently and scale your business. However, if you are considering a CRM system for contact management, you should consider the costs involved. In this article, we will explain the main cost drivers for CRM systems so that you can better understand what expenses you should expect.

1. Licensing costs:

Most CRM systems work on the basis of licence fees. These fees vary depending on the provider and the features chosen. Licence fees can be monthly or annual and are often based on the number of users or the amount of resources used. Make sure you carefully review and understand the licence agreement to avoid unexpected costs.

2. Implementation costs:

Implementing a CRM system requires time and resources. This can include the cost of customising the software to meet the needs of your business, migrating data from existing systems and training your staff. Implementation costs can be significant, but should be viewed as a long-term investment.

3. Customisation and integration:

Your CRM system may need to be customised to meet the specific needs of your business. This may involve additional costs for developing custom features or integrations with other software applications.

4. Training and support:

Training your staff in the use of the CRM system is critical to realising its full potential. Training resources and costs should therefore be included in your budget planning. In addition, you should consider the cost of technical support to ensure that your CRM system runs smoothly.

5. Cloud vs. on-premises:

The choice between a cloud-based CRM solution and an on-premises installation can involve significant cost differences. Cloud solutions typically require a lower initial investment, as the infrastructure and maintenance are provided by your vendor. On-premises installations, on the other hand, require investments in hardware, software licences and maintenance.

6. Data security and privacy:

Protecting sensitive customer information is critical. Implementing security measures and privacy policies can add costs, but should not be neglected.

7. Upgrades and maintenance:

CRM systems require regular maintenance and updates to ensure they run smoothly and remain secure. The cost of these upgrades and maintenance services should be factored into your budget.

Conclusion:

The cost of a CRM system for contact management can vary significantly depending on the vendor and the specific needs of your business. It is important to keep an eye on the total cost and ensure that you select a CRM system that meets your business needs and fits within your budget. Careful budgeting and a realistic cost analysis are crucial to get the maximum benefit from your CRM investment and to make your customer relationship management efficient.

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Starting a business: This is what you need to keep in mind

10/30/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Introduction

For many people, starting their own business is a long-cherished dream. But before this dream can be turned into reality, there are numerous aspects to consider and hurdles to overcome. In this article, we take a look at the most important steps and considerations that are relevant when starting a business.

1. The business idea

The basis of any successful business start-up is a solid business idea. It should not only be innovative, but also meet a real need in the market. Thorough market research is essential to understand the competitive landscape and identify the target group. Only if the business idea offers real added value, the chances of success are good.

2. Create a business plan

A detailed business plan is the foundation for setting up a business. It sets out not only the business goals and strategy, but also the financial projections and investment needs. A solid business plan is not only important for your own orientation, but also to convince investors and banks of the merits of your idea.

3. Choosing the legal form

The choice of the right legal form is crucial because it affects liability, taxes and bureaucratic requirements. In Germany, there are various options available, from sole proprietorship to limited liability company to public limited company. The choice should be well thought out and based on the individual needs of the business.

4. Secure financing

Financing is often one of the most critical aspects of setting up a business. It is important to clarify how the start-up capital will be raised, whether through equity, debt or investors. A solid financing plan helps to avoid bottlenecks and to put the business on a solid financial footing.

5. Overcoming bureaucratic hurdles

Starting a business involves a number of bureaucratic hurdles. These include registering with the trade office, applying for a tax number and fulfilling any official requirements. It is advisable to seek professional support in order to avoid pitfalls.

6. Marketing and sales

The best business idea is of little use if no one knows about it. A well thought-out marketing concept is therefore essential. This includes not only the design of an appealing website and the use of social media, but also the planning of distribution and sales strategies.

Even the most successful entrepreneurs cannot do everything alone. Putting together the right team is therefore of great importance. Not only professional qualifications should be taken into account, but also the ability to work in a team and entrepreneurial spirit.

Conclusion

Starting your own business is an exciting step, but one that needs to be well prepared. A solid business idea, a well thought-out business plan and the choice of the right legal form are just some of the aspects that need to be considered. With the right planning and a portion of determination, however, many obstacles can be overcome and the dream of owning your own company can become a reality.

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How PR work helps a small business attract more customers

10/30/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

At a time when small businesses with limited resources are competing for attention and customers, effective PR can make all the difference. This case study highlights the success story of a small business that used targeted PR efforts to expand its customer base and increase sales.

Background:

The company "Blütenzauber" is a small flower shop in a quiet suburb. Although the shop offered high-quality flowers and excellent service, it struggled with limited visibility and a limited customer base. The owner, Sarah, realised she needed an effective PR strategy to grow her business.

Step 1: Goal setting and strategy development

Sarah started by setting clear goals for her PR work. Her main goal was to increase awareness of her flower shop in the region and attract new customers. The PR strategy was to focus on local media and online presence.

Step 2: Local media relations

Sarah started by making local media contacts. She compiled a list of journalists and editors in the region and started sending out targeted press releases about her flower arrangements and seasonal offers. This resulted in several positive reports in regional newspapers and online news portals.

Step 3: Social media presence

To strengthen her online presence, Sarah focused on social media. She began regularly sharing photos of her flower arrangements on platforms such as Instagram and Facebook. Using relevant hashtags and interacting with local users helped to increase her reach.

Step 4: Customer reviews and recommendations

Sarah encouraged satisfied customers to leave online reviews and recommend their flower shop to their friends and families. Positive reviews on platforms such as Google My Business and Yelp helped to gain the trust of potential customers.

Step 5: Events and collaborations

To strengthen her presence in the community, Sarah participated in local events and collaborated with neighbouring businesses. Joint promotions and events led to more people becoming aware of her shop.

Results:

Implementing this PR strategy led to impressive results:

Increased awareness:

Local media coverage and an active social media presence led to a significant increase in awareness of "Blütenzauber."

Expanding the customer base: The shop continuously gained new customers, including many who did not know about the shop before.

Increase in turnover: The increased customer base led to a noticeable increase in turnover for "Blütenzauber".

Conclusion:

This case study shows how effective PR work can help strengthen a small business and promote its growth. Through clear objectives, targeted media work, an active online presence and strong community ties, "Blütenzauber" was able to raise its profile, expand its customer base and increase sales. This illustrates that PR work can be a powerful tool to help small businesses grow and succeed.

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