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Becoming a Freelancer: Expectations of Clients & Potential Customers

04/02/2024 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Transitioning into freelancing can be a rewarding opportunity, but it's important to understand what clients and potential customers expect from freelancers. Here are some expectations they often have:

  1. Professionalism: Clients and potential customers expect professionalism from freelancers in their demeanor and work ethic. This includes clear communication, punctuality, meeting deadlines, and a professional approach to work.
  2. Specialization and Expertise: Customers often seek freelancers who specialize in a particular field and have in-depth knowledge and experience in that area. They expect the freelancer to understand their needs and offer customized solutions.
  3. Reliability and Consistency: Clients and customers value reliability and consistency in the quality of a freelancer's work. They expect the freelancer to deliver consistent results and adhere to agreed-upon arrangements.
  4. Communication Skills: Clear and effective communication is crucial for successful collaboration between freelancers and their clients. Customers expect regular updates, clear explanations, and the freelancer's ability to address questions and concerns.
  5. Flexibility: Customers appreciate flexibility from freelancers, especially when it comes to changes or additional requirements. They expect the freelancer to be adaptable and able to adjust to different working conditions and demands.
  6. Professionalism and Ethics: Customers look for freelancers who act ethically and uphold professional standards. They expect a trustworthy collaboration and an honest, transparent approach to work.

By considering these expectations and aligning their services accordingly, aspiring freelancers can increase their chances of success in the freelance market.

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