Share:

News / Blog: #customer

Google Analytics - What's changing in 2023

11/08/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS
Google has announced that there will be some changes to Google Analytics in 2023. These changes include:

1. Expansion of automated analytics for retail and cross-device tracking.

2. Introduction of Google Analytics 4, a new version based on machine learning.

3. More options for linking offline and online data.

4. Improved collaboration with other cloud-based tools for data analysis.

5. Enhanced attribution capabilities that allow companies to measure the impact of their advertising across multiple platforms.

6. Introduction of new reporting capabilities that enable companies to better understand their customer behavior.

7. Enhanced capabilities for creating custom reports to help businesses better respond to their unique needs.

8. Enhanced capabilities for using AI-based tools to simplify data analysis.

Google has announced that there will continue to be updates to Google Analytics to help businesses better understand and use their data.

Like (0)
Comment

Will a small agency be able to gain enough inquiries and customers via Google Ads or Facebook ads alone?

11/06/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

The ability of a small agency to gain enough enquiries and clients through Google Ads or Facebook advertising depends on several factors, including the industry, target audience, budget and quality of the advertising campaigns. Here are some considerations:

Target group and platform selection: Depending on the type of services or products the agency offers, it may make more sense to focus on Google Ads or Facebook Ads. Google Ads are often better suited to performance-based enquiries where users are actively searching for a specific product or service. Facebook is more suitable for branding and reaching a specific target group.

Quality of the campaigns: The quality and relevance of advertising campaigns are crucial. Adverts should be appealing and convey clear messages. The use of relevant keywords (for Google Ads) or the right targeting (for Facebook) is crucial to reach the right target group.

Budget: The available advertising budget plays an important role. While Google Ads can tend to be more expensive as they are based on specific keywords, Facebook ads can often be tested with smaller budgets. An appropriate budget makes it possible to increase visibility and reach more potential customers.

Competition: Competition in the industry influences the effectiveness of advertising campaigns. If many competitors offer similar services, this can increase the cost of adverts and reduce visibility.

Tracking and optimisation: The ability to monitor campaigns, analyse data and continuously optimise is crucial. By making regular adjustments, you can find out which ads and target groups work best and optimise your campaigns accordingly.

Patience: Success with advertising campaigns can take time. You may not receive a flood of enquiries immediately after launching campaigns. Patience is important to judge the long-term effectiveness.

Holistic marketing strategy: Google Ads and Facebook advertising can be part of a broader marketing strategy. It can be helpful to include other channels such as content marketing, social media, networking and referral marketing.

In the end, there is no one-size-fits-all answer to the question of whether Google Ads or Facebook advertising alone is enough to attract sufficient enquiries and customers. Careful planning, ongoing optimisation and possibly the combination of several marketing approaches are often the key to success. It may be advisable to seek expert advice or run small test campaigns to see which strategy works best in your specific situation.

The question of whether search traffic is sufficient depends heavily on the regional focus of the agency and the competitive situation. Here are some considerations:

Regional focus: If your agency is focused on a specific region or city, search traffic can be an effective way to target potential clients who are actively looking for your services in your specific region. Local search traffic can often be highly converting as it comes from people who are actually searching for your offerings in your local area.

Competition: Competition can vary in different regions. In some highly competitive markets or in large cities, it can be difficult to be effectively visible with search ads, especially if the budget is limited. Here the cost per click (CPC) could be higher. In smaller cities or less competitive niches, it may be easier to find cost-effective ad space.

Regional vs. Germany-wide campaigns: If you advertise across Germany, you are competing with a wider range of businesses for limited ad space. The cost per click could be higher, as demand tends to be greater in large cities. In this case, you need to carefully consider whether the cost of Germany-wide ads is in proportion to the expected conversion rate and revenue.

Budget and conversion rate: Your advertising budgets should be based on realistic expectations of how many clicks could lead to actual enquiries or customers. It is important to monitor the conversion rate and ensure that the cost per click is in line with the expected revenue.

Local SEO and other marketing strategies: In addition to paid adverts, you should also consider other marketing strategies to target local customers. Local SEO, Google My Business listings, networking in your area and word of mouth can also be valuable sources of customers.

Test and optimise: A data-driven approach is important. Start with smaller campaigns to test performance. Monitor the results, adjust your ads and keywords and continuously optimise to get the best result from your budget.

Overall, the decision as to whether search traffic is sufficient or not depends on many factors. In many cases, a targeted local or regional focus can be an effective way to stand out from the competition and receive qualified enquiries.

Like (0)
Comment

What are the biggest mistakes in marketing?

11/02/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

1. Lack of target group analysis: an essential part of marketing is to understand and analyze the target group. If companies skip this step, it can be difficult to choose the right channels, advertising messages and strategies to reach the target audience.

2. Not being up to date: The ever-changing trends in digital marketing make it difficult for businesses to stay up to date. If businesses don't stay up to date, they can lose potential customers.

3. Insufficient resources: Many businesses don't have the necessary resources to launch and run successful marketing campaigns. Without enough staff, time and budget, it can be difficult to find a path to success.

4. Unclear messaging: When companies don't clearly define what they want to communicate to their customers, it can be difficult to send the right message to the right audience. Unclear messages can lead to misunderstandings and poor customer experiences.

Like (0)
Comment

What are the biggest mistakes in sales?

11/01/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

1. Not listening: A common mistake in sales is not listening to the needs of the customer.

2. Not being prepared: Another mistake that many sales people make is that they are not prepared when they make a sales call.

3. Talking too much: Talking too much is another common sales mistake. The sales rep should let the customer finish and focus on their needs.

4. Unprofessional appearance: An unprofessional demeanor can quickly lead to a customer having a bad image of a sales representative.

5. Not using the right communication: Another mistake in sales is not using the right communication to convince the customer.

Like (0)
Comment

How we were able to win many new customers with targeted press work

10/31/2023 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

In today's competitive business world, attracting new customers is crucial to a company's growth. While there are many marketing strategies aimed at achieving this goal, in this guest post I would like to highlight how targeted press relations have helped us gain many new clients.

The importance of press relations

Press relations, also known as public relations (PR), is a powerful form of communication that aims to attract media and public attention to a company or its products and services. In today's digital era, PR has a significant impact on a company's visibility and image. Here are some ways that targeted PR has helped us attract new customers:

1. Visibility in the media: By sending targeted press releases to relevant media representatives and publications, we managed to get mentioned in leading magazines, newspapers and online portals. This increased our visibility significantly.

2. Credibility and trust: Reports and articles in respected media gave our company credibility. Customers tend to trust companies more that are positively reviewed by independent sources.

3. Target group approach: With targeted press work, we were able to address our target groups directly. By spreading our messages and information through the media, we reached potential customers who were already interested in our products or services.

4. Storytelling: PR allows us to tell stories about our company. These stories can engage customers emotionally and motivate them to do business with us.

5. Online presence: Press releases and media coverage also had a positive impact on our online presence. They improved our search engine rankings and led to more website traffic, which increased the conversion rate.

Case study: The launch of our new product

A concrete example of the success of our press relations was the launch of our new product, which revolutionised the industry. Through targeted press releases and working with industry-specific media representatives, we were able to generate significant media coverage. This resulted in us gaining an impressive number of new clients within just three months of the launch.

Conclusion

Press relations is an extremely effective way to drive business growth, especially when used in a targeted and strategic way. Media visibility, credibility, targeting and the power of storytelling can all help to capture the interest of potential customers and get them to interact with your business. In our case, targeted press relations have been instrumental in attracting many new customers and expanding our business.

Like (0)
Comment

Our offer to you:

Media & PR Database 2025

Only for a short time at a special price: The media and PR database with 2025 with information on more than 21,000 newspaper, magazine and radio editorial offices and much more.

Newsletter

Subscribe to our newsletter and receive the latest news & information on promotions: