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Conversion optimization of online stores - with these measures you increase sales & turnover

12/19/2022 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

1. Test different pricing models: If you offer a product or service that is made up of multiple parts, you can try different pricing models. For example, instead of individual prices, you can offer a package price to give customers a better deal.

2. Create a user experience: make sure your online store is easy to use and user-friendly. A poor user experience can lower your store's conversion rate.

3. Make sure you have a Responsive Design: Responsive designs are important for customers as they are able to display correctly on any device, including smartphones and tablets.

4. Use cross-selling strategies: cross-selling is a great way to increase your sales and conversion rate. This strategy allows you to offer your customers products or services that can be combined with those they have already purchased.

5. Use upselling strategies: upselling is another effective strategy to increase sales and conversion rate. Upselling allows you to offer your customers an upgrade to a better product or service.

6. Use clear navigation: make sure your store has a clear navigation so that your customers can easily navigate through the different pages.

7. Use a customer loyalty program: create a customer loyalty program to give your customers a reason to buy your product or service again and again. This will make them feel valued and may even make them spend more than they originally planned.

8. Provide live chat: Live chat is another effective strategy to increase conversion rate and sales. With a live chat, you can help your customers immediately and assist them with any questions or problems.

9. Create a newsletter: A newsletter is a great way to inform your customers about all new products and services. This will help them stay up to date, which in turn will increase the chances of them buying something.

10. Add a social media strategy: social media is a very effective strategy to increase your sales. So create a social media strategy to reach out to your audience and attract more customers.

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How to build a successful sales team and close more customers

12/14/2022 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

1. Define your goal: before you start building your sales team, you must first define your business goal. How many customers do you want to reach? How much revenue do you want to generate? How many new customers do you want to attract? This information is important to build a successful sales team.

2. Define your customer base: Once you have defined your goal, you need to determine your customer base. What type of customers do you want to target? How can you reach these customers? What products or services do you offer? This information will help you select the right sales team.

3. Build your sales team: Choose sales people who have experience dealing with customers and making sales. Make sure your team is motivated and well trained to sell to customers.

4. Create a motivational culture: to attract more customers, you need to create a motivational culture. Set up a reward system that encourages your sales team to sell more. Make your sales team an integral part of your business so they feel valued.

5. Train your sales team: to win more customers, your team must have the skills to do so. Train your team in sales skills and encourage them to develop creative sales strategies.

6. Create a strategy: create a strategy that will help your sales team win more customers. Define clear goals and how you will achieve them. Develop a sales strategy that your sales team can follow to win more customers.

7. Make your sales team visible: a successful sales team is one that is visible. Be active on social media to attract new customers and make your sales team visible as well. This will allow your brand to be exposed to a wider audience.

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How to focus on what matters and generate more revenue with fewer customers

12/13/2022 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

1. Understand your target audience: understand who your customers are and what they need most. Define your target audience and address their needs.

2. Identify your most valuable customers: Identify the customers who generate the most revenue and are the most profitable for you. Profile these customers and then set a strategy to attract more of these types of customers.

3. Focus your products and services: Focus on the products and services that your most valuable customers need the most. Try to limit your offering to a few products and services that are clearly defined and relevant to all customers.

4. Promote customer loyalty programs: Promote a customer loyalty program to reward and motivate your customers to continue buying from you.

5. Focus on your strengths: focus on the strengths of your business and provide the best possible experience for your customers. By focusing on your strengths, you can better understand your customers and build longer-lasting relationships.

6. Increase customer satisfaction: increase customer satisfaction by responding to feedback and suggestions from your customers and ensuring that you meet their expectations.

7. Consistently develop your products and services to meet the actual needs of your customers.

8. Find digital twins or customer lookalikes to target similar customers with similar needs.

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How to pitch and sell products in need of explanation the right way

12/13/2022 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

Many products and services and the solution they offer are complex and require explanation in order to convince the customer of the specific benefits. With this checklist, you can review which steps you can take to make the pitch even more successful in the future.

1. Define the benefits: Explain to your customers how the product can improve their lives, save them time, or help them.

2. Use examples: Use real-world examples to show how your product has helped others.

3. Compare it to similar products: Compare your product to similar products on the market to highlight the difference.

4. Make an offer: offer a special price, free trials or other incentives to get customers to try your product.

5. Create a WOW factor: think of something that will make your product stand out from the crowd. A WOW factor can be an important part of the sales process.

6. Make a guarantee: Make sure customers know they can buy your product without risk.

7. Make it easy to buy: make sure the buying process is simple and that customers don't have to go through complicated steps.

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High Ticket Customers - What Makes High Ticket Sales and Premium Customers So Unbeatable

12/13/2022 | by Patrick Fischer, M.Sc., Founder & Data Scientist: FDS

High ticket sales and premium customers account for a large part of the success of companies. High ticket sales describe the sale of high-value products or services at above-average prices. These customers are often more loyal and pay more for the value and experience they receive. They also have higher expectations when it comes to the quality of products and services. These customers are often referred to as premium customers.

Premium customers are usually very selective when it comes to buying products or services. They will research carefully before making a decision and expect a high level of service and quality. Since they are willing to pay more for a product or service, they also expect a better experience and a higher level of satisfaction.

High ticket sales and premium customers are an invaluable asset to companies, as they generate more revenue and ensure a steady income for the company. Since customers are also willing to pay more for a product or service, businesses can customize their offerings to meet their needs and provide them with a better experience. This can help customers stay loyal for a longer period of time.

Another benefit of high ticket sales and premium customers is that businesses can generate more revenue by selling higher value products and services. Since customers are willing to pay more for a product or service, companies can increase their profits and revenue growth.

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